Is your healthcare organization's technology & staff the best it can be?
Providers
Payers
Life Sciences
Software
Empower your staff and organization with the tools and knowledge for the future and prepare to tackle the growing demands of Healthcare IT.
We pair your organizational IT needs with our industry-proven services to best support your project and goals.
World-Class Healthcare IT Services
Capable and at the Ready
EHR Services
Expert advisory, implementation, training, activation, staffing, and managed services guidance throughout your EHR journey
Technical Services
Comprehensive technical, security, and service management strategies for healthcare organizations.
ServiceNow Services
implementation and support services that support your digital transformation goals.
Optimum CareerPath Services
Proactive talent acquisition strategy reducing the overall cost of healthcare initiatives.
ERP Services
Advisory, implementation, and staffing services specific to your ERP system.
Welcome to the Future of Healthcare IT
Better Solutions
Better Patient Care
Welcome to the Future of Healthcare IT
Optimum Healthcare IT provides our clients with a team of highly-skilled professionals so they can focus on the business of quality patient care.
Our Best in KLAS, innovative, and proven methods allow us to focus on each client’s specific needs and offer a complete and comprehensive offering to help them achieve their care-delivery and financial goals.
PRESS RELEASE
Baptist Memorial Health Care chooses Optimum Healthcare IT & AWS for EHR Cloud Implementation.
PRESS RELEASE
Optimum Healthcare IT's ServiceNow Store Opens
Optimum Healthcare IT
PRESS RELEASE
Optimum Healthcare IT Acquires eCloud Managed Solutions
Optimum Healthcare IT
PRESS RELEASE
Optimum Healthcare IT Achieves ITSM Product Line Achievement Badge Within the ServiceNow Partner Program
As one of ServiceNow’s Partners focused solely on healthcare, we have the opportunity to make a major impact on the industry and ultimately patient care. The ServiceNow Platform exceeds expectations, and we look forward to continuing to deliver solutions to healthcare systems well into the future.
Optimum Healthcare IT
PRESS RELEASE
Optimum Healthcare IT Joins TriZetto Consulting Partner Network
Combining our proven methodologies with these new tools will help health plans maximize their investment in TriZetto technologies and ensure that plans have what they need to reduce costs and improve efficiency.
Optimum Healthcare IT
CASE STUDY
Enabling Hospital Personnel through ServiceNow’s Powerful Access Catalog
As we migrated over to ServiceNow, Optimum Healthcare IT was able to build a flexible solution that addressed all of our users’ concerns, introduced automation to reduce IT's workload, and provided greater visibility into our system access workflows.
The launch of a new electronic medical record system was a significant project for Valley Children’s Healthcare, and a pandemic, the first in more than 100 years, was also significant... the odds of major glitches in our Epic launch seemed high. The ability of Optimum to collaborate entirely virtual, providing at-the-elbow remote support to physicians, clinical and non-clinical staff, and to execute on that vision is a credit to their team and the team at Valley Children’s.
After an extensive RFP process, it was clear to our selection committee that the experience and expertise that Optimum would bring to the project best aligned with our culture and approach which clearly identified them as the partner that we wanted to help us successfully implement Epic. We see Optimum Healthcare IT as a partner who is committed to helping us meet our goals and focused on our success.
I have been involved in many go-lives over the years, but this one ran smoothly as any that I have seen. The remote training and go-live model allowed us to stay focused on the COVID-19 pandemic while Optimum ensured our go-live support ran uninterrupted.
We needed a partner that had depth & breadth in the Epic implementation space and selected Optimum... They brought hundreds of resources to bear and were flexible in terms of meeting unanticipated needs as they became known across the health system... They were clear on what they would deliver and executed on those deliverables in all respects.
We found a partner in Optimum Healthcare IT that we could trust to guide us in our decisions and be able to take full advantage of lessons learned and experiences gained through prior training and go-live projects.
Deaconess Health System chose Optimum Healthcare IT as our CareConnect go-live partner because of their history of delivering quality resources and successful projects. Optimum’s Skillmarket tool and their absolute ability to provide quality support, dispatch and monitor resources in a highly effective manner highlight why we’ll continue to partner with them for future needs.
Our partnership started with Optimum right at the beginning of our Epic implementation several years ago now, and they have not disappointed since. The Optimum team and attention to service have elevated what I now expect from an advisory, systems optimization, and managed service partner.
Optimum brought a very detailed level of experience to the Epic training program at Greenville Health System. They truly cared about the success of our training program and our go-live.
Thought Leaders Today.
Optimum Healthcare IT’s passionate team of experienced healthcare professionals share one thing in common - we all approach our thinking as a form of teaching. Our insights provide a glimpse of our expertise, how we understand the healthcare market, and the challenges faced by our clients.
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Baptist Memorial Health Care Selects Optimum Healthcare IT & AWS for EHR Cloud Implementation
November 27, 2023Read Time: 2 min Optimum Healthcare IT announced today that its ServiceNow offering, Clinician Connect, is available in the ServiceNow Store.
Optimum’s ServiceNow Store Opens
September 6, 2023Read Time: 2 min Optimum Healthcare IT announced today that its ServiceNow offering, Clinician Connect, is available in the ServiceNow Store.
Optimum Healthcare IT Acquires eCloud Managed Solutions
June 29, 2023Read Time: 2 min Optimum Healthcare IT announced today that it has acquired eCloud Managed Solutions bolstering cloud expertise and capabilities.
Optimum Healthcare IT Advances to an Elite Partner in the ServiceNow Partner Program
September 22, 2022Read Time: 2 min Optimum Healthcare IT announced today that it has achieved ServiceNow ELITE Partner status in less than 18 months.
Optimum Healthcare IT Achieves ITSM Product Line Achievement Badge Within the ServiceNow Partner Program
August 24, 2022Read Time: 2 min Optimum Healthcare IT announced today it has been awarded the ITSM Product Line Achievement Badge within the ServiceNow Partner Program.
Empower with ServiceNow Knowledge
November 15, 2023Read Time: 5 min Knowledge is power, and ServiceNow offers a centralized repository for knowledge articles that empower both users and support teams.
Meet Leslie Tran – Epic Ambulatory & Beacon Analyst
November 9, 2023Read Time: 4 min CareerPath-apprentice Leslie Tran shares her journey to becoming an Epic Ambulatory & Beacon Analyst and her passion for healthcare IT.
Meet Alexandra Ricciardiello – OCP Analyst
October 24, 2023Read Time: 4 min CareerPath-graduate Alexandra Ricciardiello shares her journey to becoming a NOC Administrator and her passion for healthcare IT.
Top 3 Considerations for an EHR Upgrade
October 11, 2023Read Time: 3 min How do you prove the stakeholder's side of ServiceNow ROI? Optimum has a three-point strategy: investigate, captivate, and empower.
6 Communication Channels for EHR Implementations
October 4, 2023Read Time: 2 min How do you prove the stakeholder's side of ServiceNow ROI? Optimum has a three-point strategy: investigate, captivate, and empower.
UHealth: Supporting the unique ITSM needs of an Academic Medical Center
November 1, 2023Read Time: < 1 min We addressed UHealth's challenge of creating an independent service for their healthcare operations through a tailored ServiceNow solution.
Sentara: Strategic Portfolio Management with ServiceNow
October 18, 2023Read Time: 2 min We partnered with Sentara to create a custom and efficient Strategic Portfolio Management solution centralized within ServiceNow.
Baptist Memorial Health: A Leader In IT Transformation
April 4, 2023Read Time: 3 min We partnered with Baptist Memorial Health Care to guide their IT transformation and improve both patient and provider experiences.
Enabling Hospital Personnel through ServiceNow’s Powerful Access Catalog
June 8, 2022Read Time: 3 min Optimum created a ServiceNow Portal catalog that featured a single-entry point and built-in automation for an Academic Medical Center in NY.
5 Signs You Need a Managed Services Partner
November 17, 2021Read Time: < 1 min Your teams are being pulled in a multitude of directions - you need a managed services partner as Healthcare IT continues to accelerate.
COVID-19 Hand Hygiene Recommendations
March 26, 2020Read Time: < 1 min CDC recommendations reflect the important role of hand hygiene for preventing the transmission of pathogens in healthcare settings.
Year in Review: 2019 Healthcare Data Breaches
February 4, 2020Read Time: 2 min At the conclusion of 2019, the industry again saw a new record set for the number of health data security breaches. In total, 353 healthcare providers were breached with the most common method of breach being hacking/IT incidents.
Q4 2019 Healthcare Data Breaches
January 14, 2020Read Time: 2 min Major health data breaches continued at a pace of more than one per day in Q4 2019. The number of breaches was down when compared to Q3 2019 and individuals affected was down 94%
Q3 2019 Healthcare Data Breaches
October 22, 2019Read Time: < 1 min Major health data breaches continued at a pace of more than one per day in Q3 2019. Affected individuals were up over 350% from Q2.
Governance: What’s the Big Deal?
May 12, 2021Read Time: 2 min A robust governance framework lays the foundation for decision-making, resource allocation, and prioritization.
Targeted Training: Promoting EHR Efficiency
May 13, 2020Read Time: 2 min Technical implementation of an EHR is incredibly important. A solid provider training plan can make or break the long term success of the system.
ERP System Selection: Evaluating Options and Building Consensus
October 24, 2019Read Time: 2 min In today’s healthcare environment, controlling cost is an essential component of the business. However, costs can’t be controlled unless they are appropriately measured & made visible to decision-makers throughout the organization. Doing so requires a modern & well-deployed ERP solution.
Change How You Approach Change in Healthcare
July 17, 2018Read Time: < 1 min A systematic approach to change management helps organizations adjust to expectations & skills. With the inevitability of the ever-changing healthcare industry, leaders need to overcome the barriers that result in failure.
Are you Preparing for a Cyber Attack? You Should Be
March 22, 2018Read Time: 2 min Healthcare technology has become one of the primary targets of cyber-attacks. It's the responsibility of organizations to care for their patients, including their personal health information. Are you doing everything you can to protect your patients?
What is a Virtual CISO?
August 3, 2022Read Time: 2 min Optimum's Seth Fogie discusses what a Virtual CISO is and whether hiring one might be right for your healthcare organization.
Preparing for a Managed Services Partnership
June 14, 2022Read Time: 2 min Optimum's Kristi Lanciotti & Robert Elliott discuss what you need to know when preparing for a managed services partnership.
Innovative Approaches to Transform IT Teams
November 3, 2021Read Time: 2 min Optimum's Geoff Blanding & Kristi Lanciotti discuss the hyper-competitive talent landscape and how to transform IT teams.
Developing the Next Generation of Healthcare IT Professionals
April 28, 2021Read Time: 2 min CHIME's Russ Branzell & Optimum's Geoff Blanding discuss the partnership that's developing the next generation of healthcare IT professionals.
Planning, Implementing, and Managing a Community Connect Program
November 11, 2020Read Time: < 1 min The planning, staffing, & implementation of a Community Connect program comes with challenges as it brings new roles, processes, & tools.
Thought Leaders Today.
Optimum Healthcare IT’s passionate team of experienced healthcare professionals share one thing in common - we all approach our thinking as a form of teaching. Our insights provide a glimpse of our expertise, how we understand the healthcare market, and the challenges faced by our clients.
Receive Insights
In Your Inbox
Optimum’s ServiceNow Store Opens
September 6, 2023Optimum Healthcare IT Acquires eCloud Managed Solutions
June 29, 2023
Empower with ServiceNow Knowledge
November 15, 2023Meet Leslie Tran – Epic Ambulatory & Beacon Analyst
November 9, 2023Meet Alexandra Ricciardiello – OCP Analyst
October 24, 2023Top 3 Considerations for an EHR Upgrade
October 11, 20236 Communication Channels for EHR Implementations
October 4, 2023
5 Signs You Need a Managed Services Partner
November 17, 2021COVID-19 Hand Hygiene Recommendations
March 26, 2020Year in Review: 2019 Healthcare Data Breaches
February 4, 2020Q4 2019 Healthcare Data Breaches
January 14, 2020Q3 2019 Healthcare Data Breaches
October 22, 2019
Governance: What’s the Big Deal?
May 12, 2021Targeted Training: Promoting EHR Efficiency
May 13, 2020ERP System Selection: Evaluating Options and Building Consensus
October 24, 2019Change How You Approach Change in Healthcare
July 17, 2018Are you Preparing for a Cyber Attack? You Should Be
March 22, 2018
What is a Virtual CISO?
August 3, 2022Preparing for a Managed Services Partnership
June 14, 2022Innovative Approaches to Transform IT Teams
November 3, 2021Planning, Implementing, and Managing a Community Connect Program
November 11, 2020
Thought Leaders Today.
Optimum Healthcare IT’s passionate team of experienced healthcare professionals share one thing in common - we all approach our thinking as a form of teaching. Our insights provide a glimpse of our expertise, how we understand the healthcare market, and the challenges faced by our clients.
Recent Insights
Empower with ServiceNow Knowledge
November 15, 2023Meet Leslie Tran – Epic Ambulatory & Beacon Analyst
November 9, 2023Meet Alexandra Ricciardiello – OCP Analyst
October 24, 2023