After surviving a go-live, an upgrade can’t be that bad, can it? It’s not like you have to undergo an entirely new implementation, right?
This paper discusses some of the key factors necessary for achieving a successful upgrade and shares some of the potential areas of risk to the project.
After years of research and planning, thousands of hours of work, several sleepless nights and a significant monetary investment, you successfully implemented the electronic health record that would forever improve your organization’s delivery and documentation of patient care and your clinicians’ workflows. You survived the rush of go-live and successfully navigated the barrage of stabilization and optimization tickets. Your end users have worked through their fear of change, fear of the unknown and uncertain futures, to become fully functional, happy users of an electronic health record. And just when you think it’s safe to take a breath, you’re faced with the sobering reality that it’s now time for an Epic Upgrade.