System and Process Expertise
When implementing a new Electronic Health Record (EHR), many times the need to “get the system live” as soon as possible, results in a rushed implementation of basic functionality and “out of the box” workflows. There is not always time to look at current issues and identify ways to improve processes. Many times the current problems are merely transferred into the new system. The implementation of a new EHR is just the beginning of a journey that will lead to better patient care, greater efficiencies and improved return on investment. It is true that the work will continue, so it is worth considering how you will approach the post-go-live world.
EHR OPTIMIZATION
Optimum Healthcare IT has the experience to provide a plan and strategy that will maximize the efficiency of your EHR, your staff, and your ROI. Our team brings proven methodologies to develop a strong optimization plan that will address specific problem areas, new or unused functionality, co-worker training, usability, adoption, and more.
Governance
Organizational Change Management
Revenue Cycle Improvement
Workflow Assessment
Process Redesign
Process Improvement
System Adoption
System Enhancements
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Improving Provider Practice Efficiency
A confluence of factors has led to the need to improve Provider practice efficiency at Southcoast Health. These factors include patient safety, emerging technology, and regulatory requirements. Initially, the use of an EHR was conceived as a tool to integrate and address an overall improvement in these areas and drive quality patient care.
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EXCEL Targeted Training
Education and training are of paramount importance to be successful in anything, including the use of an EHR. Not only do providers need to understand the tool they are using but also how to use it in their workflow. Education should be targeted to individual roles, focusing on how to use the tool both efficiently and effectively, so it becomes part of their overall professional toolbox and expertise. Optimum Healthcare IT’s EXCEL targeted training approach helps providers and healthcare organizations maximize the use and benefits of their EHR.
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Change Readiness
Healthcare leaders have sought to improve healthcare quality, delivery, efficiency, and customer service by using organizational change as a mechanism for success. Despite all the effort, most large-scale change management programs fail. There are no easy answers as to why healthcare leaders find themselves trying to solve the same problems year after year. Many healthcare organizations implement change methodologies including Total Quality Management and Continuous Quality Improvement (TQM/CQI) initiatives. These programs typically begin with great interest but then result in a reduction in urgency. The risk is that change success never gets fully realized. The initial momentum of change can slow because of management’s inability to gain employee commitment and maintain it over the long haul.
Community Connect is not just one-sided. Extending or receiving, understanding what is required as a partner should be evaluated. Optimum can guide you.
