Maintaining The Quality
The growing demand for technical support in healthcare organizations means that you need top-tier services to allow your team to focus on projects that lead your organization into the future, not bogged down with ticket and maintenance work. We’ve assembled a strong team of talented professionals that use industry best practices to provide the highest level of support.
Optimum’s Managed Services can enhance your team with experts knowledgeable in many areas, such as application support, EHR training, application support, clinical help desk, and more. We handle the management, operations, and delivery. You realize increased efficiency and productivity from your team and lower costs.
Managed Services Articles
Getting it Right, the First Time, with Your Epic Managed Services Model
Your Epic Managed Services Model requires more than just technical application support. Make sure you dedicate the time to get it right.
September 14, 2022
The Healthcare Economy’s New Conundrum
For one of the first times in our U.S. economic history, the healthcare economy is no longer an exception to market volatility.
August 30, 2022
Incorporate Mentoring and See Your People Thrive
As a strong proponent of mentoring, Kristi Lanciotti was a recent panelist during the Women in Tech Regatta conference in Seattle.
July 21, 2022
A New Approach to Ongoing EHR Training
EHR implementations require commitment and training throughout an organization. What if there was a new approach to ongoing EHR Training?
January 11, 2022
Five Signs you Need a Managed Services Partner
Healthcare IT continues to accelerate. Your teams are being pulled in a multitude of directions - you need a managed services partner.
July 15, 2021
Health Maintenance with Epic Healthy Planet
If our organization implements registries/Epic Healthy Planet, can we abandon Health Maintenance? Exploring three key issues.
March 22, 2017
How’s that EHR Not Working for You?
Optimum Healthcare IT will work with you to determine how your EHR is not working and how you can achieve long-term success.
January 17, 2017
Help Desk Management: Options, Influences, Alternatives, and Best Practice
Many organizations conclude that their existing IT help desk management is inadequate after implementation when it comes to serving users.
December 19, 2016
Community Connect is not just one-sided. Extending or receiving, understanding what is required as a partner should be evaluated. Optimum can guide you.
