Highly-Rated KLAS Services
Training an entire organization for a go-live can be a daunting task. Optimum Healthcare IT offers industry-rated training and go-live services to assist organizations with bringing their systems live, and ensuring users are fully trained and supported throughout the project. With an abundance of go-live resources ready to guide your staff through any transformation, our training and go-live services are fully managed and designed to align with your needs through your go-live, steady-state, and optimization. Optimum supports all of the major EHR systems, including Epic, Cerner, Allscripts, Meditech, and more.
We work with organizational leadership to manage training, validate classroom needs and utilization, coordinate clinician training to promote course completion, and ensure that your team is ready for activation. We provide professional, application-specific clinical, and non-clinical trainers and instructional designers to ensure that your staff receives the highest caliber training. Our resources are ready to guide your staff through this organizational transformation by providing at-the-elbow support and any additional hands-on mentoring in the weeks following the activation. Our goal is to provide the right number of people with the right skillsets for the right amount of time, either on-site or virtually, to allow your staff to enhance safe patient care and the family experience.
* 2022 Best in KLAS Report
Customers Who Use Optimum Healthcare IT Go-live Support Services:
Would Use Vendor's Go-live Support Services Again
Report Optimum is Clear with Costs
TRAINING AND ACTIVATION
Optimum can customize our offering, either on-site or virtually, to fit the needs of your organization. Whether it is a phased approach or a big-bang go-live, our leadership, training, and support experts are ready to provide the best solutions and services the industry has to offer. With our staff, methodology, and tools, Optimum has the experience to organize, schedule, and manage any size go-live.
Readiness Activation Project Planning
Appointment Conversion Support
Device & Hardware Assessments
Comprehensive Training Plan & Program
Personalization Labs & Voice Recognition Support
Technical & Operational Dress Rehearsal
The Shift To Virtual Go-Live
Optimum Healthcare IT has completed over 170 on-site training and go-live engagements. Since the outbreak of COVID-19, we have evolved our methodologies to deliver support,
either on-site or virtually, as dictated by the needs of our clients. Optimum recently
completed the industry’s first successful Epic Go-Live using 100% virtual ATE support and
feel this transition is the future of EHR go-live projects.
Virtual EHR Training Services
EHR training at healthcare organizations is a resource-intensive task. Strong training programs set your organization up for success. If an organization has multiple facilities not centrally located, it becomes more difficult to bring large teams together for training. As healthcare systems expand and grow, so does the need to find better solutions to help cut the costs of training while facilitating education and adoption.
EXCEL Targeted Training
Education and training are of paramount importance to be successful in anything, including the use of an EHR. Not only do providers need to understand the tool they are using but also how to use it in their workflow. Education should be targeted to individual roles, focusing on how to use the tool both efficiently and effectively, so it becomes part of their overall professional toolbox and expertise. Optimum Healthcare IT’s EXCEL targeted training approach helps providers and healthcare organizations maximize the use and benefits of their EHR.
Anticipating Impacts of Implementation and Optimization
When implementing a new EHR or optimizing your current system, key checkpoints are vital to ensure success. With consistent, robust, clear communication from the highest levels of your organization, adoption is enhanced, minimizing impacts on patient/family satisfaction, as well as co-worker satisfaction.
Resource evaluation, compliance, and scheduling at your fingertips.
Optimum Healthcare IT has created SkillMarket®, a software platform designed to automate multiple processes that are critical to a successful go-live. Gone are the days of managing complex and dynamic go-live environments with spreadsheets and out-of-date technologies. Skillmarket addresses and eliminates many of the common issues that lead to double- or triple-booked consultants, missed departments, last minute scheduling and under-supported staff.