How Do You Measure Change?How Do You Measure Change?How Do You Measure Change?How Do You Measure Change?
Optimum Healthcare IT
  • About Us
      • About Optimum Healthcare IT

         

      • How Do You Measure Change?

        About Us

        Best in KLAS staffing and consulting services firm committed to our client’s success

      • How Do You Measure Change?

        Optimum Leadership

        Meet the Executive Team

      • How Do You Measure Change?

        Causes We Care About

        Extending our support to those in need

      • How Do You Measure Change?

        Testimonials

        What Our Clients Say

      • How Do You Measure Change?

        Awards

        Quality plus commitment equals excellence

      • How Do You Measure Change?

        Join the Team

        Healthcare IT Careers

      • Optimum Healthcare IT is the experienced partner that healthcare organizations can trust.

         

      • How Do You Measure Change?
      • How Do You Measure Change?
        • LinkedIn
        • Twitter
        • Facebook
        • Instagram
        • YouTube

         

      • Download Brochure
  • Services
      • EHR Services
          • EHR Services | Optimum Healthcare IT Services
          • EHR Services

            Advisory, implementation, training, activation, staffing, and managed services designed to fit your needs.

             

          • How Do You Measure Change?

            Advisory Services

            Strategic direction and leadership for Healthcare IT planning.

          • How Do You Measure Change?

            EHR Implementation

            Tactical execution of Healthcare IT projects from planning through post-go-live.

          • How Do You Measure Change?

            Training & Activation

            Assisting organizations in bringing their systems live and training users on-site or virtually.

          • How Do You Measure Change?

            Community Connect

            Providing methodologies and tools that align community physicians through technology.

          • How Do You Measure Change?

            EHR Optimization

            Identifying and supporting EHR enhancements and workflow improvements.

          • How Do You Measure Change?

            Staff Augmentation

            Highly experienced contract labor across all Healthcare IT teams.

          • How Do You Measure Change?

            Application Managed Services

            Helping clients maximize the value of their EHR investment while reducing support costs.

      • Technical Services
          • Trustpoint Technical Services | Optimum Healthcare IT Services
          • Technical Services

            Comprehensive technical, security, and service management strategies for healthcare providers, payers, software and life sciences organizations.

             

          • How Do You Measure Change?

            CyberSecurity

            Meeting the security, compliance & risk management needs of healthcare organizations.

          • How Do You Measure Change?

            Cloud Services

            Streamline applications and resource access without internal infrastructure or hardware using cloud technology.

          • How Do You Measure Change?

            Technical Transformation

            Providing guidance, best practices, and advisory services to ensure your technology transformation’s success.

      • ServiceNow Services
          • Navigation: ServiceNow | Optimum Heakthcare IT Services
          • ServiceNow Services

            ServiceNow implementation and support services that support your digital transformation goals.

             

          • How Do You Measure Change?

            ServiceNow

            Implementation and support services that support your digital transformation goals.

      • Optimum CareerPath Services
          • Optimum CareerPath Services | Optimum Healthcare IT Services
          • Optimum CareerPath® Services

            Proactive talent acquisition strategy reducing the overall cost of healthcare initiatives for healthcare providers, payers, software and life sciences organizations.

             

          • How Do You Measure Change?

            Optimum CareerPath

            Proactive talent acquisition strategy reducing the overall cost of Healthcare IT initiatives.

          • How Do You Measure Change?

            CareerPath – for Students

            Start your career in Healthcare IT today!

  • Insights
      • Blog
          • Recent On the Blog
            • 5 Questions for Receiving Community Connect | Optimum Healthcare IT
              5 Questions for Receiving Community Connect
              September 27, 2023
            • Prove ServiceNow ROI | Optimum Healthcare IT
              Three Ways to Prove ServiceNow ROI
              September 20, 2023
            • Avoid These Two Common Implementation Pitfalls | Optimum Healthcare IT
              Avoid These Two Common EHR Implementation Pitfalls
              September 14, 2023
            • Reach the CMDB Summit | Optimum Healthcare IT
              How to Reach the CMDB Summit
              August 30, 2023
          • VIEW BLOG
      • Case Studies
          • LATEST CASE STUDIES
            • Case Study: Baptist Memorial Health IT Transformation | Optimum Healthcare IT
              Baptist Memorial Health: A Leader In IT Transformation
              April 4, 2023
            • Case Study: Enabling Hospital Personnel through ServiceNow’s Powerful Access Catalog | Optimum Healthcare IT
              Enabling Hospital Personnel through ServiceNow’s Powerful Access Catalog
              June 8, 2022
            • Case Study: PeaceHealth Workqueue Optimization | Optimum Healthcare IT
              Workqueue Optimization at PeaceHealth with Optimum ApplicationCare
              February 16, 2022
            • Case Study: Optimum CareerPath Accelerates Cutting Edge Software Company Clearsense
              Optimum CareerPath Accelerates Cutting Edge Software Company Clearsense
              December 14, 2021
          • MORE CASE STUDIES
      • Infographics
          • LATEST INFOGRAPHICS
            • Infographic: 5 Signs You Need a Managed Services Partner
              5 Signs You Need a Managed Services Partner
              November 17, 2021
            • COVID-19 Hand Hygiene Recommendations
              March 26, 2020
            • 2019 Health Data Breaches
              Year in Review: 2019 Healthcare Data Breaches
              February 4, 2020
            • Q4 2019 Healthcare Data Breaches
              January 14, 2020
          • MORE INFOGRAPHICS
      • Whitepapers
          • LATEST WHITEPAPERS
            • Whitepaper: Governance - What's the Big Deal?
              Governance: What’s the Big Deal?
              May 12, 2021
            • Targeted Training: Promoting EHR Efficiency
              May 13, 2020
            • ERP System Selection
              ERP System Selection: Evaluating Options and Building Consensus
              October 24, 2019
            • Change How You Approach Change in Healthcare
              July 17, 2018
          • MORE WHITEPAPERS
      • Webinars
          • Latest Webinars
            • Webinar: What is a Virtual CISO?
              What is a Virtual CISO?
              August 3, 2022
            • Webinar: Preparing for a Managed Services Partnership
              Preparing for a Managed Services Partnership
              June 14, 2022
            • Webinar: Innovative Approaches to Transform IT Teams
              Innovative Approaches to Transform IT Teams
              November 3, 2021
            • Developing the Next Generation of Healthcare IT Professionals
              Developing the Next Generation of Healthcare IT Professionals
              April 28, 2021
          • MORE WEBINARS
  • Insights
      • Optimum Healthcare IT Insights
      • How Do You Measure Change?

        Blog

        Stay up to date with industry news & analysis

      • How Do You Measure Change?

        Infographics

        Graphics designed to help absorb topics in healthcare

      • How Do You Measure Change?

        Case Studies

        Designed to share our clients’ success utilizing our services

      • How Do You Measure Change?

        Whitepapers

        Documents outlining our tested methods that improve Healthcare

      • How Do You Measure Change?

        Webinars

        Library of on-demand Optimum Healthcare IT webinars available 24/7

  • Press
      • Latest Press Releases
        • Optimum's ServiceNow store is open
          Optimum’s ServiceNow Store Opens
          September 6, 2023
        • Press Release: Optimum Healthcare IT Acquires eCloud Managed Solutions
          Optimum Healthcare IT Acquires eCloud Managed Solutions
          June 29, 2023
        • Optimum Healthcare IT Advances to Elite Status in ServiceNow Partner Program
          Optimum Healthcare IT Advances to an Elite Partner in the ServiceNow Partner Program
          September 22, 2022
      • VIEW ALL PRESS RELEASES
  • Contact Us
  • Home
  • About Us
    • Column
      • Text
    • Column
      • Text
      • Text
      • Text
      • Text
      • Text
      • Text
    • Column
      • Text
      • Text
      • Text
    • Column
      • Image
      • Download Brochure
  • Services
    • EHR Services
      • Column
        • Image
      • Column
        • Text
      • Column
        • Text
        • Text
        • Text
        • Text
      • Column
        • Text
        • Text
        • Text
    • Technical Services
      • Column
        • Image
      • Column
        • Text
      • Column
        • Text
        • Text
      • Column
        • Text
    • ServiceNow Services
      • Column
        • Image
      • Column
        • Text
      • Column
        • Text
      • Column
    • Optimum CareerPath Services
      • Column
        • Image
      • Column
        • Text
      • Column
        • Text
      • Column
        • Text
      • Column
  • Insights
    • Blog
      • Column
        • Text
      • Column
        • Muffin Recent Posts
      • Column
        • Image
        • VIEW BLOG
    • Case Studies
      • Column
        • Text
      • Column
        • Muffin Recent Posts
      • Column
        • Image
        • MORE CASE STUDIES
    • Infographics
      • Column
        • Text
      • Column
        • Muffin Recent Posts
      • Column
        • Image
        • MORE INFOGRAPHICS
    • Whitepapers
      • Column
        • Text
      • Column
        • Muffin Recent Posts
      • Column
        • Image
        • MORE WHITEPAPERS
    • Webinars
      • Column
        • Text
      • Column
        • Muffin Recent Posts
      • Column
        • Image
        • MORE WEBINARS
  • Insights
    • Column
      • Text
    • Column
      • Text
      • Text
    • Column
      • Text
      • Text
      • Text
  • Press
    • Column
      • Text
    • Column
      • Muffin Recent Posts
    • Column
      • Image
    • Column
      • Image
      • VIEW ALL PRESS RELEASES
  • Contact Us
  • About Us
  • Services
    • HIT Advisory Services
    • Epic Application Managed Services
    • EHR Implementation
    • Enterprise Resource Planning (ERP) Services
    • Training & Activation
    • Cybersecurity
    • EHR Optimization
    • Community Connect
    • Staff Augmentation
    • Optimum CareerPath
    • COVID-19 Support
  • Insights
    • Blog
    • Case Studies
    • Infographics
    • Whitepapers
  • Press Releases
  • Join the Team
  • SkillMarket
  • Contact Us
✕

How Do You Measure Change?

Optimum Healthcare IT
January 29, 2020
EHR Optimization
Change Management, Key Performance Indicators, KPI
 
change management
 

How Do You Measure Change?
Best of the Day

The ability to effectively plan, manage and measure change is key to continuous improvement. Key Performance Indicators (KPIs) are an effective way to measure the effectiveness of change management. It is important to select only a few KPI’s to start. Measuring too many outcomes can lead to a lack of focus on the areas of greatest importance. Over time, additional KPI’s should be added to investigate the deeper impact of the changes implemented. Three main categories should be monitored:

  1. Learning: With any change, education and training are typically involved, from training leaders in effective change practices to employees on the details of the change itself. Ensure that your organization tracks the completion rates for education and training. It will be important to know that everyone in your organization received the training needed to be successful.
  2. Adoption: This includes measures that investigate whether there is evidence of intended activity. This area should see an increasing trend.
  3. Value: Once the adoption has reached levels that give the organization confidence in the changes; your focus should shift to benchmarking against other similar healthcare organizations. This can show the value that the change is bringing to the organization through comparison.

Once a change is implemented, change management practices need to continue. According to the Institute for Healthcare Improvement (2018), “while all change does not lead to improvement, all improvement requires change.” Ownership and a commitment to continuously improving will require an ongoing sense of urgency and attention.


 

Recommended Content

  • We Successfully Installed Our New EHR – Why Haven’t Things Changed?
    January 18, 2018Wendy Shapiro
    We Successfully Installed Our New EHR – Why Haven’t Things Changed?
    Read Time: 5 min…

Questions to ask when developing Key Performance Indicators:

  • How have we used outcomes in the past? What has worked and what has not?
  • How do we communicate outcomes to the members of our organization?
  • Are we realistic and aligned when we set outcome goals?
  • Do have the traits of change KPIs present when setting goals?
  • Do we have systems or technology in place for tracking and trending our outcomes?

There is nothing full-proof when it comes to making changes. The biggest challenges for any organization is resistance to change and alignment. No matter what approach you take to implement change, there always needs to be a way to measure the success of process or change implementation.


How Do You Measure Change?

BACK TO BLOG

Related posts

  • Transition to Change Readiness
    Transition to Change Readiness
    by Nicholas Skinner July 19, 2018
  • 3 Key Steps To Change Success
    3 Key Steps To Change Success
    by Danielle Preizler July 18, 2018
  • Vital Change Management Often Forgotten
    Vital Change Management is Often Forgotten
    by Dr. Sheryl Bushman April 22, 2021
  • Change How You Approach Change in Healthcare
    Change How You Approach Change in Healthcare
    by Optimum Healthcare IT July 17, 2018

About the Author

About the author

Optimum Healthcare IT

Linkedin Profile

Make sure to subscribe to our blog for the latest thought leadership in healthcare IT delivered directly to your inbox.
SUBSCRIBE
You can also follow us on LinkedIn, Twitter, and Facebook to join the conversation.
Share
Share
Optimum Healthcare IT Logo with tagline: Better Solutions. Better Patiemt Care.
1300 Marsh Landing Pkwy Ste 111
Jacksonville Beach, FL 32250

  • (904) 373-0831

Our Company

  • About Optimum Healthcare IT
  • Our Services
  • Industry Insights
  • Press Releases
  • Contact Us

Our Mission

To help healthcare organizations provide better patient care by acting as a trusted advisor to our clients by delivering world-class staffing and consulting services at a reasonable cost — your success is our success.

Stay Connected

  • LinkedIn White
  • Twitter White
  • Facebook White
  • Instagram White
  • Youtube White
© 2012- Optimum Healthcare IT. All Rights Reserved.
  • Privacy Policy
  • Terms of Use
  • Infectious Disease Response Plan