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While it may be very easy to get lost in the lights and glamour of Los Angeles, there were plenty of takeaways from the ViVE conference that shined brighter than any star could. Even Billy Idol’s ‘Rebel Yell’ wasn’t louder than conference goers discussing topics such as cybersecurity and artificial intelligence (AI).

When our experts weren’t gracing the stage as speakers, they were able to connect with fellow healthcare IT thought leaders about the current state of the healthcare industry. Here are a few of their major takeaways from ViVE 2024.

Health systems are ‘hot in the city’ for AI – but will they be left dancing with themselves?

“AI was mentioned in the media leading up to the conference, throughout the conference on stage and it has been in every post-conference recap ever since. This is the hottest topic coming back from ViVE this year and it will continue to be the trending topic for the next couple years as health systems continue to implement AI strategy into their organizational goals.

For me, this means two things: one is that health system leaders no longer want to just use third party instances of AI and are looking to dive deeper into the technology. But their biggest barrier is understanding what the next step should be. The second take away is that the health systems who have already dipped their toes into the water are looking beyond learned language models (LLM) and are actively trying to pursue the next level of AI to improve operational efficiencies, workflow optimization, and of course, all this innovation continues to be for the sake of their patients.”

Curtis Hendrick, Senior Vice President, Cloud Services

“The last couple of years saw a major increase in the conversations around AI and what impact it can have within healthcare. This year and next is where we will really begin to see those use cases and impacts it starts to have. Finally, we’ll be able to get beyond just talking about it.”

Allie Messimer, Executive Vice President, Enterprise Application Services

“Naturally, the topic of the day was AI, as it is everywhere in every industry, whether generative, ambient listening, or otherwise. The pleasant surprise this year was that most presentations were strongly focused on immediate use-cases, and low on hype. AI isn’t a new topic of discussion at these types of conferences, but witnessing this year’s shift towards near-term use cases and value realization opportunities by health systems and vendors is promising.”

Geoff Blanding, Executive Vice President, Optimum CareerPath & EHR Services

“From vendor perspective, most of the showroom floor conversations were AI driven. Not just about the 1,000-foot view of AI in healthcare, but many vendors were diving a layer deeper to talk about how their products and services use it. The conversations around AI were so powerful it actually made other emerging tech such as ServiceNow or the cloud to seem like they weren’t being talked about as prominently.”

Larry Kaiser, Chief Marketing Officer

Cybersecurity left a ‘Bitter Taste’ for many

“News of the Change Healthcare cyberattack was all the buzz on the floor of the conference. The recent disruption really has impacted a number of providers and pharmacies, but the bigger question is how organizations are going to respond that weren’t impacted. Organizational stakeholders are really going to have to take a hard look at how they’re managing their data security and whom they’re sharing their data with immediately. The one thing we do know is that cyberattacks continue to wreak havoc on our industry.”

Allie Messimer

“Continuing the thread of realistic expectations, and with the Change breach as a major backdrop, there was a major focus on the foundational underpinnings. Without strong interoperability, governance, clean data, and secure systems, the promise of next-gen tech will be elusive, and ViVE this year showed health systems are still focused on getting the foundation right. On the panel I led with health system executives, we also heard about how health systems are evolving their tech talent strategy to ensure they have the right team to move quickly to implement and support new technologies.”

Geoff Blanding

Here’s the question…was ViVE punk rock enough? A ‘Rebel Yell’ yes!

“Traveling back from ViVE, I have to say that the conference has matured quickly and seems to be well regarded as a go-to conference for provider technology executives. It’s a credit to the HLTH and CHIME teams how they have adapted and focused on what works in the first three years to get to a version that combines the excitement of the startup ecosystem with the rigor of the healthcare CIOs that CHIME brings.”

Geoff Blanding

“This is our third year attending ViVE and I’m happy to see that it continues to grow year-over-year. It’s evident that CHIME and ViVE are continuing to improve the event across the board for all attendees. But while this year’s seemed much bigger and stronger, ViVE is doing a great job of making sure to not allow themselves to get too big. The conference organizers are still very cognizant of the experience of the event, which is still a very refreshing take on healthcare conferences. One of the interesting takeaways from a marketing perspective came from my engagement with other vendor booths. I’ve found them to be more gated with giveaways, requiring attendees to interact and engage before handing out tradeshow giveaways. It’s no longer a ‘shopping spree’, you need to earn it as a visitor.”

Larry Kaiser

“I’m very energized by the amount of momentum that is carrying AI right now. At last year’s conference, I spoke about the importance of moving to the cloud and implementing cloud strategy within your organization sooner rather than later. That conversation already feels purely academic at this point as the industry moves toward AI. While there are a number of innovative health systems diving nose-first into this promising technology, the systems taking a more conservative approach are beginning to understand the roadmap of it all. This will be the year healthcare IT vendors to work alongside those conservative health systems to help identify their AI strategy and make sure the value added by this technology makes sense for their staff and, ultimately, their patients.”

Curtis Hendrick

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