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Allegheny Health Network (AHN) is an integrated health system with $2.64B in revenue. AHN has a team of 2,800 physicians, residents, and fellows, and 18k employees. They have established delivery models in four regions and 200 locations.  AHN is dedicated to providing exceptional care to people in their communities. Their urban, academic, and community focus supports their patient-centered approach to care. AHN’s coordinated health and wellness services ensure they are accountable and responsive to patients from start to finish.


AHN experienced significant growth and realized it was time to move forward with its Community Connect initiative. Previously they had worked with another firm to develop their Community Connect plan. When it came time to put the plan into action, AHN realized they needed a team that had significant real-world experience making Community Connect a success. AHN selected Optimum as their partner because of Optimum’s in-depth knowledge and practical experience. AHN found they got much more than they expected.

We knew that we could call our Optimum project leaders at any time – whenever we needed help, had any concerns, or needed guidance on how to model our Community Connect program – Optimum was there for us.

Terry HendersonDirector, AHN Affiliate Programs


AHN now had a partner who could drill down into their plan and show specific and precise actions that would immediately impact their Community Connect project. Optimum performed a project plan gap analysis and identified challenges and risks just in time. They were then able to avoid or mitigate those risks and helped ensure AHN’s success. Optimum fleshed out theory into a clear and granular plan. Optimum then set up a day-long Community Connect workshop for the AHN team, including the Technical Group.

Implementation Time
Employeed/Align Physicians, Residents, & Fellows
Time Savings Per Implementation

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