Background: INTEGRIS Health
INTEGRIS Health is a not-for-profit corporation that ranks among the top tier of healthcare systems in the US – and is Oklahoma’s largest – with hospitals, rehabilitation centers, physician clinics, mental health facilities, and home health agencies located throughout the state. INTEGRIS consists of eight hospitals, 11 Centers of Excellence, 160 family care and specialty clinics and more than 9,500 employees. INTEGRIS enjoys a reputation as a leading-edge provider of medicine to the region with comprehensive organ transplant, mechanical assist implant, cancer treatment options – including proton therapy, burn center, fertility, advanced heart care, eHealth and many other services.
INTEGRIS Health successfully implements Epic’s Enterprise Electronic Health Record system with Optimum Healthcare IT and saves over $6.5M.
Challenges
As a complex health system currently running five disparate Electronic Health Record (EHR) systems that was moving to Epic, INTEGRIS needed to thoughtfully and efficiently engage its operational customers to avoid automatically replicating legacy build and thoughtfully and efficiently deliver best practice workflows and build to provide their patients and staff with an optimal EHR experience within their approved budget.
Solution
INTEGRIS engaged Optimum Healthcare IT to provide end to end Implementation and Change Management support. This included, but was not limited to, onsite leadership and advisory services (Inpatient, Ambulatory, and Revenue), strategically placed analyst support, technical dress rehearsal (TDR), training and activation resources, and historical conversions Optimum also played an important role in right-sizing the ATE team for go-live support, which utilized local job fairs for CT hiring.
Over decades, INTEGRIS adopted best of practice technologies that supported leading-edge medicine. Our innate expectation to provide the highest standard of care mandated that our transition to Epic be as seamless as possible while moving at a rapid pace, and we wanted to showcase early successes to our patients and team members. Optimum Resources were critical at every step to ensure the smoothest possible technical and cultural adoption of Epic and were key to our success.
| VP INTEGRIS & Epic Implementation Project Lead
