A holistic approach to comprehensive IT solutions for healthcare.
Background
A large, equity-focused academic medical center delivers innovative, patient-centered care designed to improve outcomes and support diverse communities. As a nationally recognized leader in clinical excellence, the organization provides comprehensive services across a wide range of specialties and subspecialties.
Challenge
The organization acquired multiple entities and faced an aggressive transition timeline to replace technical infrastructure, move data, and implement Epic and third-party applications across key clinical and operational domains.
At the same time, new infrastructure and end-user devices without disrupting legacy workflows that clinicians relied on every day. They had to move quickly without compromising quality, clinician confidence, or patient care. Traditional timelines would not meet business, and operational requirements, creating risk around adoption, readiness, and long-term sustainability.
Solution
Optimum Healthcare IT partnered closely with executive leadership, clinical stakeholders, and IT to deliver a seven-month implementation and go-live using a rapid, highly structured delivery model. From the outset, Optimum established strong governance and clear decision-making pathways to keep the program focused and on schedule. The team emphasized alignment with the foundation system, standardized workflows, and early stakeholder engagement to reduce downstream risk.
TECHNOLOGY INFRASTRUCTURE
- Epic
- Third-party Applications
- Data Migration
- Technical
KEY ELEMENTS OF THE APPROACH INCLUDED
- Accelerated planning and design with early validation
- Strong clinical and operational leadership embedded in the program
- Disciplined scope management to prevent timeline erosion
- Integrated build, testing, training, and go-live readiness activities
- Continuous communication and issue escalation to maintain momentum
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*Epic is a trademark of Epic Systems Corporation
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