How Should We Structure Our Governance Committee? 
Optimum Healthcare IT announced today that its ServiceNow offering, Clinician Connect, is available in the ServiceNow Store.
Optimum Healthcare ITOctober 20, 2026
The Risk of Treating AVD as a Lift-and-Shift Migration 
A successful migration depends on aligning your cloud strategy with clinical operations, governance, security, and long-term support models.
Orion WithrowAugust 27, 2026
Why Healthcare Organizations Are Moving from Citrix to Microsoft AVD 
Are you considering Microsoft AVD to replace your legacy Citrix? Here are a few reasons why you should from our VDI experts.
Orion WithrowJuly 27, 2026
How ServiceNow’s Now Assist Can Be Epic 
EMR Help Amplify leverages ServiceNow Now Assist to improve operational efficiency for healthcare provider organizations.
Louie GomezJune 29, 2026
The Quiet Corporate Risk That’s In Your Employees’ Pocket 
There’s a quiet risk most organizations underestimate, and it lives in your pocket. It’s the passwords on your personal accounts.
Frank ScazloJune 8, 2026
When to Refuel Epic and When to Optimize Instead 
Not sure if you need an Epic Refuel or optimization? Learn how to evaluate your EHR strategy, reduce technical debt, & drive better outcomes.
Megan FarrellMay 27, 2026
Building a Cross-Region Floating IP Architecture for Static-IP Healthcare Systems 
How a 2023 small networking enhancement developed by AWS allowed for a true multi-region floating IP for healthcare devices.
Frank ScazloMay 13, 2026
PACS Implementation Best Practices: How Health Systems Can Modernize Imaging Infrastructure 
Best practices for health systems on how to prepare for, implement, and optimize a modern PACS platform with minimal disruption.
Scott GildeaMay 4, 2026
Cerner to Epic: Understanding the Impact on Clinical Workflows 
Converting from Cerner to Epic? Minimize the impact to clinical workflows by emphasizing these four areas during implementation and training.
Kumar MurukurthyApril 7, 2026
How CIOs Are Creating a Digital Foundation for AI-Driven Innovation 
Recent research reveals a serious blind spot: AI‑driven physical intrusions, exploiting things like voice cloning and deepfake badges.
Larry KaiserMarch 30, 2026
Is Your ServiceNow SPM Driving Value or Creating Drag? 
Is your ServiceNow Strategic Portfolio Management (SPM) underused, over-customized, or misaligned? The good news is you're not alone.
Lawrence GreenMarch 19, 2026
Healthcare Leaders’ Guide to Effective Governance 
Follow this governance guide to avoid developing an ever-expanding chasm between your technology, people, platforms and processes.
Optimum Healthcare ITMarch 5, 2026
Healthcare PMO Expert Answers Top Project Management Questions 
Recent research reveals a serious blind spot: AI‑driven physical intrusions, exploiting things like voice cloning and deepfake badges.
Optimum Healthcare ITJanuary 12, 2026
Empowering Transformation: CHIMECast Leader2Leader 
CHIME Leader2Leader, featuring Rick Shepardson, explores how healthcare leaders unlock value from data, the cloud, and AI to drive digital health progress.
Larry KaiserJanuary 8, 2026
What Healthcare Executives Read Most in 2025 
It's been a year full of AI, digital transformation and more. Let's take a look back at last year's most popular content from the blog.
Optimum Healthcare ITJanuary 5, 2026
Epic Embraces AI: Key Highlights from Microsoft Ignite 2025 
Epic AI integration at Microsoft Ignite25 introduces new copilots that streamline workflows, boost efficiency, & improve patient care.
Orion WithrowNovember 21, 2025
5 PACS Strategy Questions CIOs Should Ask 
PACS is more than just a storage system - and the best PACS strategy starts by asking these five questions.
Scott GildeaNovember 3, 2025
Why Outsourcing Legacy EHR Support is a Strategic Move During New EHR Implementation 
Outsourcing legacy EHR support frees internal teams, reduces risk, and ensures continuity during your new EHR implementation transition.
Brett CunninghamOctober 14, 2025
New AI‑Powered Physical Threats to Healthcare—and How to Prepare 
Recent research reveals a serious blind spot: AI‑driven physical intrusions, exploiting things like voice cloning and deepfake badges.
Matt DiVenereSeptember 15, 2025
The Hidden Costs of Ignoring Legacy Systems 
Ignoring legacy system support during EHR transitions can lead to downtime, compliance issues, and burnout.
Brett CunninghamAugust 18, 2025
Don’t Let Your Legacy Systems Jeopardize Your Go-Live 
Legacy EHR support ensures stable systems, protects revenue, and maintains patient care continuity during your EHR implementation go-live.
Brett CunninghamAugust 5, 2025
Navigating the Shift to Modern Infrastructure 
Moving healthcare to the cloud isn’t just a lift and shift. It’s complicated. Optimum Healthcare IT can help.
Frank ScazloJuly 28, 2025
How Amazon Connect Is Transforming Healthcare Contact Centers 
Skip the endless hold music and provide faster patient access. Here are five ways that Amazon Connect can help your health system.
Eric SchullerJuly 21, 2025
Azure Virtual Desktop in Practice: What Healthcare IT Leaders Can Learn from Early Adopters 
Baptist Memorial Health Care candidly discusses its 18-month AVD journey about the positive impact it has seen and the lessons learned.
Optimum Healthcare ITJune 30, 2025
Preparing Your Staff for a Cerner-to-Epic Conversion in 5 Key Steps 
Prepare your staff for a Cerner-to-Epic conversion with 5 proven steps that ensure readiness, confidence, and a smooth EHR transition.
Allie MessimerJune 23, 2025
Understanding the Fundamentals of IRE 
Here are three ways to strengthen your healthcare organization's ransomware resiliency using Epic's Isolated Recovery Environment (IRE).
Matt DiVenereMay 15, 2025
Knowledge25 – Where Optimum Will Be 
The Optimum Healthcare IT ServiceNow team is headed to Las Vegas for Knowledge25 on May 6-8. Will we see you there?
Optimum Healthcare ITApril 28, 2025
A Comprehensive Checklist for EMR Implementation 
Optimum Healthcare IT provides a comprehensive checklist to prepare your hospital for success during EMR implementation.
Rick ShepardsonApril 10, 2025
How IT Service Management Drives Healthcare’s Digital Transformation 
IT Service Management drives healthcare's digital transformation by streamlining IT operations, improving patient care, & boosting efficiency.
Larry KaiserApril 3, 2025
8 Keys to Effective ESM Deployment 
Unlock the benefits of ESM for your healthcare organization with these eight essential keys for a successful deployment.
Larry KaiserMarch 25, 2025
What to Expect from Optimum Healthcare IT at HIMSS 2025 
The Optimum Healthcare IT team is taking over Las Vegas for HIMSS 2025.
Optimum Healthcare ITFebruary 21, 2025
ViVE 2025: Optimum Healthcare IT headed to Nashville 
The Optimum Healthcare IT team is headed out Nashville for ViVE 2025! Make sure to visit our booth (#1008).
Optimum Healthcare ITJanuary 22, 2025
Most Popular Content in 2024 
It's been a year full of AI, digital transformation and more. Let's take a look back at last year's most popular content from the blog.
Matt DiVenereJanuary 6, 2025
3 Ways to Manage Your Data Like an Asset With the ServiceNow Platform 
Major roadblocks in desktop-only CMMS systems & how mobile apps can overcome them, ultimately optimizing healthcare maintenance operations.
Terri MikolDecember 3, 2024
CHIMECAST: Transforming Healthcare with Digital Innovation 
Mike Jackman joined CHIME's CHIMECAST Road to the Fall Forum Podcast to discuss what it means to transform healthcare with digital innovation.
Larry KaiserNovember 15, 2024
Get More Value Out of Your EMR With the ServiceNow Platform 
Unlock the benefits of ESM for your healthcare organization with these eight essential keys for a successful deployment.
Larry KaiserOctober 14, 2024
Manage Your Data as a Strategic Asset 
Discover how an effective data governance strategy transforms healthcare data into a strategic asset for better decisions and compliance.
Terri MikolOctober 9, 2024
How CIOs Can Communicate Technical Debt Internally 
CIOs drive innovation in healthcare IT, yet IT's complexity often overwhelms execs. Learn why addressing technical debt is crucial for success.
Curtis HendrickOctober 1, 2024
Ensuring Technical Readiness for Your Go-Live 
Ensure a seamless go-live with a Technical Dress Rehearsal (TDR). Identify and resolve issues early, reduce stress, and enhance patient safety.
Jason SullivanSeptember 12, 2024
3 Health Checks to Know a Workday and ServiceNow Integration Is Right for Your Organization 
Discover 3 key health checks to ensure a Workday and ServiceNow integration improves efficiency, data accuracy, and the employee experience.
Natalie TollefsonSeptember 3, 2024
Summer Rewind: Top Healthy as Tech Hits 
A look at some of our favorite takeaways from our Healthy as Tech series this summer highlighting tech advancements & innovative approaches.
Matt DiVenereAugust 28, 2024
EMRs and GenAI 
The integration of GenAI and EMR systems has presented challenges for Epic, Meditech, and Oracle, but has marked significant advancements.
Mackenzie DownsAugust 1, 2024
Navigating Organizational Challenges in Long-Term Data Governance 
ServiceNow can disrupt healthcare in a good way, helping executives tackle integration & user adoption challenges for operational efficiency.
Matt DiVenereJuly 17, 2024
3 Major CMMS Roadblocks That Mobile Apps Can Overcome 
Major roadblocks in desktop-only CMMS systems & how mobile apps can overcome them, ultimately optimizing healthcare maintenance operations.
Larry KaiserJuly 8, 2024
3 Healthcare HR Challenges GenAI Can Help Solve 
Discover how GenAI can solve healthcare HR challenges by improving efficiency, provider experience, and workplace culture amidst regulatory complexities.
Natalie TollefsonJune 27, 2024
How ServiceNow Can Disrupt Healthcare – In a Good Way 
ServiceNow can disrupt healthcare in a good way, helping executives tackle integration & user adoption challenges for operational efficiency.
Matt DiVenereJune 10, 2024
3 Ways to Increase EMR Testing Speed & Accuracy 
EMR Testing is usually a complex & manual process. Here are 3 things you can do to reduce testing time & increase accuracy and efficiency.
Optimum Healthcare ITJune 5, 2024
Beyond the Buzzword: Practical Digital Transformation Strategies For Health Systems 
Effective digital transformation strategies in healthcare include leveraging existing technologies to improve efficiencies, financial performance, & patient outcomes.
Gene ScheurerMay 22, 2024
Organizational Change Management Challenges 
Change can sometimes occur naturally. It starts with a clear vision from strong leadership & the team eager to discover a better method.
Cynthia NowlinMay 20, 2024
The Impact of AI Trust and Literacy in Your Health System 
Optimum's VP of Cloud Transformation shares steps for healthcare systems to successfully overcome internal concerns using AI.
Rob SummittMay 15, 2024
