Managed Services Archives

Why Outsourcing Legacy EHR Support is a Strategic Move During New EHR Implementation

Outsourcing legacy EHR support frees internal teams, reduces risk, and ensures continuity during your new EHR implementation transition.

Brett CunninghamOctober 14, 2025

EHR Implementation Managed Services

The Hidden Costs of Ignoring Legacy Systems

Ignoring legacy system support during EHR transitions can lead to downtime, compliance issues, and burnout.

Brett CunninghamAugust 18, 2025

EHR Implementation Managed Services

Don’t Let Your Legacy Systems Jeopardize Your Go-Live

Legacy EHR support ensures stable systems, protects revenue, and maintains patient care continuity during your EHR implementation go-live.

Brett CunninghamAugust 5, 2025

Managed Services

Do your managed services KPIs drive value?

Drive performance and value of Managed Services arrangements in healthcare IT with key performance indicators

Optimum Healthcare ITMay 17, 2023

Managed Services Optimum CareerPath Staff Augmentation

How do you decide which staffing model is right for you?

Which staffing model best fits your organization and specific project needs? Are getting the most out of your outsourced staffing options.

Optimum Healthcare ITJanuary 18, 2023

Managed Services

5 Things to Expect From Managed Services Training Support

Selecting a managed services training support partner is a significant decision. Here are five things you can expect.

Optimum Healthcare ITNovember 16, 2022

Managed Services

Getting it Right, the First Time, with Your Epic Managed Services Model

Your Epic Managed Services Model requires more than just technical application support. Make sure you dedicate the time to get it right.

Optimum Healthcare ITSeptember 14, 2022

Managed Services

The Healthcare Economy’s New Conundrum

For one of the first times in our U.S. economic history, the healthcare economy is no longer an exception to market volatility.

Katie RenschAugust 30, 2022

Managed Services

Incorporate Mentoring and See Your People Thrive

As a strong proponent of mentoring, Kristi Lanciotti was a recent panelist during the Women in Tech Regatta conference in Seattle.

Optimum Healthcare ITJuly 21, 2022

Managed Services

A New Approach to Ongoing EHR Training

EHR implementations require commitment and training throughout an organization. What if there was a new approach to ongoing EHR Training?

Optimum Healthcare ITJanuary 11, 2022

Managed Services

Five Signs you Need a Managed Services Partner

Healthcare IT continues to accelerate. Your teams are being pulled in a multitude of directions - you need a managed services partner.

Optimum Healthcare ITJuly 15, 2021

Advisory Services Analytics Managed Services

Health Maintenance with Epic Healthy Planet

In Epic, the Health Maintenance build is one of the backbones of the Healthy Planet functionality, and as much as you would like to abandon…

Optimum Healthcare ITMarch 22, 2017

Managed Services

How’s that EHR Not Working for You?

Organizations find that they are struggling to successfully balance organizational goals with end-user support, requests for optimization and improvement, while also working to address ongoing…

Kevin McNamara, MDJanuary 17, 2017

Managed Services

Help Desk Management: Options, Influences, Alternatives, and Best Practice

Through the wave of enterprise electronic health record (EHR) implementations over the past ten years, many organizations come to the conclusion that their traditional help…

Optimum Healthcare ITDecember 19, 2016