Managed Services

As experts in Managed Services, Optimum Healthcare IT shares our industry knowledge and insight on the latest healthcare IT trends and issues.

November 16, 2022

5 Things to Expect From Managed Services Training Support

Read Time: 3 min Selecting a managed services training support partner is a significant decision. Here are five things you can expect.
September 14, 2022

Getting it Right, the First Time, with Your Epic Managed Services Model

Read Time: 2 min Your Epic Managed Services Model requires more than just technical application support. Make sure you dedicate the time to get it right.
August 30, 2022

The Healthcare Economy’s New Conundrum

Read Time: 4 min For one of the first times in our U.S. economic history, the healthcare economy is no longer an exception to market volatility.
July 21, 2022

Incorporate Mentoring and See Your People Thrive

Read Time: 3 min As a strong proponent of mentoring, Kristi Lanciotti was a recent panelist during the Women in Tech Regatta conference in Seattle.
January 11, 2022

A New Approach to Ongoing EHR Training

Read Time: 2 min EHR implementations require commitment and training throughout an organization. What if there was a new approach to ongoing EHR Training?
July 15, 2021

Five Signs you Need a Managed Services Partner

Read Time: 4 min Healthcare IT continues to accelerate. Your teams are being pulled in a multitude of directions - you need a managed services partner.
March 22, 2017

Health Maintenance with Epic Healthy Planet

Read Time: 3 min In Epic, the Health Maintenance build is one of the backbones of the Healthy Planet functionality, and as much as you would like to abandon Health Maintenance, the answer is no, you cannot.
January 17, 2017

How’s that EHR Not Working for You?

Read Time: 3 min Organizations find that they are struggling to successfully balance organizational goals with end-user support, requests for optimization and improvement, while also working to address ongoing maintenance and updates of the system.
December 19, 2016

Help Desk Management: Options, Influences, Alternatives, and Best Practice

Read Time: 6 min Through the wave of enterprise electronic health record (EHR) implementations over the past ten years, many organizations come to the conclusion that their traditional help desk management is not an adequate resource for their end-users; Particularly the clinically oriented end-users. This blog post examines options, influences, alternatives, and best practice for help desk management.