Technical Services

Comprehensive technical, security, and service management strategies for healthcare organizations

October 6, 2022

Cybersecurity Tips for Healthcare IT Consultants

Read Time: 3 min Cybersecurity is a critical issue for healthcare organizations as healthcare remains one of the most targeted industries for cyberattacks.
September 28, 2022

What’s a vCISO and Why Do You Need One?

Read Time: 3 min The CISO role has evolved into a full-time security leader. But what’s a vCISO and how do I know if I need one?
July 13, 2022

Turning Solution into Strategy with your CMDB

Read Time: 3 min You’ve likely considered, or already purchased, a Configuration Management Database - CMDB. Want total control of your IT assets?
June 23, 2022

ServiceNow® EMR Help Streamlines IT Ticket Reporting and Response

Read Time: 2 min One way to improve end-user reporting is to implement a ticketing system directly into the EMR, such as ServiceNow EMR Help.
June 1, 2022

Preparing for Hurricane Season

Read Time: 3 min June’s arrival brings hurricane season and everyone, including healthcare systems, should make preparations as hurricane season is upon us.
May 18, 2022

Protect your Healthcare Organization from Third-Party Risks

Read Time: 4 min As healthcare entities integrate, merge and digitally transform; they should consider the potential impact of third-party cyber risks. 
October 26, 2021

Achieving Health Equity Requires a Robust IT Strategy

Read Time: 3 min HIMSS is hosting Global Health Equity Week to highlight the role organizations face in addressing healthcare equity among patients.
October 19, 2021

Healthcare Remains a Target for Cyberattacks

Read Time: 2 min Healthcare mirrors our society where our personal information is online and connected. That makes healthcare a prime target for cyberattacks.
October 13, 2021

Building a Cyber Resilient Backup Strategy

Read Time: 2 min Having a backup strategy that is safe from malicious actors is necessary to ensure the integrity of the backup system and data.
October 6, 2021

Cybersecurity Awareness Month

Read Time: 2 min As we enter Cybersecurity Awareness Month, Optimum shares some key elements to make our clients successful from cyber threats.
September 1, 2021

The Value of ServiceNow IT Business Management

Read Time: 3 min If you are looking to drive better business and clinical outcomes, ServiceNow IT Business Management (ITBM) is an option for you.
June 2, 2021

Hurricane Season is Upon Us

Read Time: 3 min June’s arrival brings hurricane season and everyone, including healthcare systems, should make preparations as hurricane season is upon us.