Healthcare PMO Intake & Prioritization Framework 
Looking for ServiceNow SPM help? Download Optimum Healthcare IT's "Four-Step PMO Intake & Prioritization Model" white paper today.
Lawrence GreenAugust 6, 2026
How ServiceNow’s Now Assist Can Be Epic 
EMR Help Amplify leverages ServiceNow Now Assist to improve operational efficiency for healthcare provider organizations.
Louie GomezJune 29, 2026
How ServiceNow EMR Help, an AI-integrated IT support in your EHR, can transform the clinical experience in real time.
Optimum Healthcare ITApril 22, 2026
Is Your ServiceNow SPM Driving Value or Creating Drag? 
Is your ServiceNow Strategic Portfolio Management (SPM) underused, over-customized, or misaligned? The good news is you're not alone.
Lawrence GreenMarch 19, 2026
Optimum Healthcare IT Named ServiceNow Partner of the Year, Healthcare Providers 
Optimum Healthcare IT, an Elite ServiceNow partner, awarded ServiceNow Industry Partner of the Year, Healthcare Providers for the 2nd consecutive year.
Larry KaiserFebruary 27, 2026
What Healthcare Executives Read Most in 2025 
It's been a year full of AI, digital transformation and more. Let's take a look back at last year's most popular content from the blog.
Optimum Healthcare ITJanuary 5, 2026
CMMS Annual Health Checkup 
Take this free CMMS health checkup presented by Optimum Healthcare IT and see what your health diagnosis is.
Optimum Healthcare ITNovember 18, 2025
Discover why a Healthcare ServiceNow Employee Portal is healthcare’s best practice for efficiency, unifying access for IT, HR, & clinicians.
Optimum Healthcare ITOctober 2, 2025
In this episode of Healthy as Tech, we explore how IT and security leaders can embrace AI's opportunities without exposing their organizations to serious risks.
Larry KaiserMay 5, 2025
Knowledge25 – Where Optimum Will Be 
The Optimum Healthcare IT ServiceNow team is headed to Las Vegas for Knowledge25 on May 6-8. Will we see you there?
Optimum Healthcare ITApril 28, 2025
How IT Service Management Drives Healthcare’s Digital Transformation 
IT Service Management drives healthcare's digital transformation by streamlining IT operations, improving patient care, & boosting efficiency.
Larry KaiserApril 3, 2025
8 Keys to Effective ESM Deployment 
Unlock the benefits of ESM for your healthcare organization with these eight essential keys for a successful deployment.
Larry KaiserMarch 25, 2025
Learn why Epic urges healthcare organizations to adopt an Isolated Recovery Environment (IRE) to fight ransomware & ensure uninterrupted care
Larry KaiserMarch 20, 2025
Optimum Healthcare IT Honored with Prestigious 2025 ServiceNow Industry Partner of the Year, Healthcare Award 
Optimum Healthcare IT, an Elite ServiceNow partner, is recognized as the Industry Partner of the Year, Healthcare.
Larry KaiserFebruary 27, 2025
Optimum Healthcare IT Achieves ServiceNow Validated Practice Badge for HCLS 
Optimum Healthcare IT is the first global ServiceNow partner with a Validated Practice in Healthcare and Life Sciences.
Larry KaiserJanuary 23, 2025
5 Things to Know Before You Invest in ServiceNow 
Explore healthcare ServiceNow implementation strategies to ensure a successful go-live, optimize operations, & enhance patient care outcomes.
Larry KaiserJanuary 14, 2025
Most Popular Content in 2024 
It's been a year full of AI, digital transformation and more. Let's take a look back at last year's most popular content from the blog.
Matt DiVenereJanuary 6, 2025
Transform healthcare data into a strategic asset! Learn ServiceNow healthcare data strategies to improve governance, quality, and insights.
Larry KaiserDecember 17, 2024
3 Ways to Manage Your Data Like an Asset With the ServiceNow Platform 
Major roadblocks in desktop-only CMMS systems & how mobile apps can overcome them, ultimately optimizing healthcare maintenance operations.
Terri MikolDecember 3, 2024
Optimum Healthcare IT hosted an insightful webinar on how Enterprise Service Management can transform healthcare operations with CHIME.
Larry KaiserNovember 21, 2024
Discover how to maximize Epic ROI with ServiceNow tools, reduce clinician frustration, and streamline processes in this podcast episode.
Larry KaiserOctober 31, 2024
Get More Value Out of Your EMR With the ServiceNow Platform 
Unlock the benefits of ESM for your healthcare organization with these eight essential keys for a successful deployment.
Larry KaiserOctober 14, 2024
Learn how Stanford Health Care integrated Workday with ServiceNow to streamline workflows, reduce redundancy, and improve user experience.
Larry KaiserSeptember 16, 2024
3 Health Checks to Know a Workday and ServiceNow Integration Is Right for Your Organization 
Discover 3 key health checks to ensure a Workday and ServiceNow integration improves efficiency, data accuracy, and the employee experience.
Natalie TollefsonSeptember 3, 2024
Optimum Healthcare IT’s ServiceNow Services Earns Top Marks in KLAS First Look Report 
Optimum Healthcare IT's ServiceNow Business Implementation Services receive high accolades in the recent KLAS First Look Report.
Larry KaiserAugust 14, 2024
Managing CMMS work orders on your mobile device is seamless and compliant, making things simple for busy clinicians.
Larry KaiserJuly 12, 2024
3 Major CMMS Roadblocks That Mobile Apps Can Overcome 
Major roadblocks in desktop-only CMMS systems & how mobile apps can overcome them, ultimately optimizing healthcare maintenance operations.
Larry KaiserJuly 8, 2024
3 Healthcare HR Challenges GenAI Can Help Solve 
Discover how GenAI can solve healthcare HR challenges by improving efficiency, provider experience, and workplace culture amidst regulatory complexities.
Natalie TollefsonJune 27, 2024
Can GenAI help improve employee experiences & workplace culture? If so, how do HR leaders apply the solution in practical, responsible ways that protect sensitive…
Larry KaiserJune 20, 2024
How ServiceNow Can Disrupt Healthcare – In a Good Way 
ServiceNow can disrupt healthcare in a good way, helping executives tackle integration & user adoption challenges for operational efficiency.
Matt DiVenereJune 10, 2024
3 Ways to Increase EMR Testing Speed & Accuracy 
EMR Testing is usually a complex & manual process. Here are 3 things you can do to reduce testing time & increase accuracy and efficiency.
Optimum Healthcare ITJune 5, 2024
EMR Test Management at Methodist Le Bonheur Healthcare 
Optimum developed an EMR Test Management application on the ServiceNow platform to help Methodist Le Bonheur overcome their challenges.
Larry KaiserMay 29, 2024
Beyond the Buzzword: Practical Digital Transformation Strategies For Health Systems 
Effective digital transformation strategies in healthcare include leveraging existing technologies to improve efficiencies, financial performance, & patient outcomes.
Gene ScheurerMay 22, 2024
Organizational Change Management Challenges 
Change can sometimes occur naturally. It starts with a clear vision from strong leadership & the team eager to discover a better method.
Cynthia NowlinMay 20, 2024
Cut EHR testing woes! Dive into real solutions with industry leaders to streamline EHR test management processes and slash testing time.
Larry KaiserMay 8, 2024
From Regulations To Reality: HIPAA Compliance and ServiceNow 
Not confident in your HIPAA compliance landscape? Cybersecurity on your mind? ServiceNow can help your IT team meet organizational demand.
Optimum Healthcare ITMay 6, 2024
4 Tips for Modernizing Healthcare HR Operations 
When modernizing your HR-shared services (HRSD), it can be challenging to know where to start. Let Optimum Healthcare IT help you!
Natalie TollefsonApril 11, 2024
ServiceNow App Engine Studio: Nurse Mentorship at Inova Health System 
Optimum tackled Inova Health System’s challenges with a custom app built with App Engine Studio, seamlessly integrating ServiceNow & Teams.
Larry KaiserApril 8, 2024
In the 2nd episode of the Healthy as Tech talks, Alison Hamm, Dir. of People Analytics & Shared Services, from Tampa General Hospital joined.
Larry KaiserApril 5, 2024
On the ViVE24 Tech Talk stage, Optimum's Louie Gomez discussed how ServiceNow solves critical healthcare business challenges.
Louie GomezApril 4, 2024
Finding Value and AI at HIMSS 2024 
Optimum Healthcare IT experts share their major takeaways from HIMSS 2024 and focus on finding value for health systems.
Matt DiVenereMarch 22, 2024
In the 1st episode of our Healthy as Tech Talk series, we discuss the greatest operational challenges holding healthcare organizations back.
Larry KaiserMarch 11, 2024
How to Expand ServiceNow into ESM 
Discover how to expand ServiceNow from IT Service Management (ITSM) to Enterprise Service Management (ESM).
Natalie TollefsonFebruary 3, 2024
ServiceNow Clinician Connect EMR Help 
We collaborated with ServiceNow and Epic to integrate Clinician Connect into McLeod Health's Epic deployment!
Optimum Healthcare ITJanuary 16, 2024
Empower with ServiceNow Knowledge 
Knowledge is power, and ServiceNow offers a centralized repository for knowledge articles that empower both users and support teams.
Kristi ComptonNovember 15, 2023
UHealth: Supporting the unique ITSM needs of an Academic Medical Center 
We addressed UHealth's challenge of creating an independent service for their healthcare operations through a tailored ServiceNow solution.
Optimum Healthcare ITNovember 1, 2023
Sentara: Strategic Portfolio Management with ServiceNow 
We partnered with Sentara to create a custom and efficient Strategic Portfolio Management solution centralized within ServiceNow.
Optimum Healthcare ITOctober 18, 2023
Three Ways to Prove ServiceNow ROI 
How do you prove the stakeholder's side of ServiceNow ROI? Optimum has a three-point strategy: investigate, captivate, and empower.
Natalie TollefsonSeptember 20, 2023
Empowering Healthcare Excellence: The Vital Role of Clinical Asset Management 
Beyond ensuring that medical devices function properly, clinical asset management remains challenging for health organizations.
Optimum Healthcare ITMay 31, 2023
9 Benefits of ServiceNow’s Enterprise Service Management Platform 
ServiceNow's Enterprise Service Management platform provides healthcare organizations with tools to help better manage business operations.
Optimum Healthcare ITMarch 13, 2023
