Terri Couts
August 7, 2018
Read Time: 4 min A major part of any EHR installation is workflow analysis. Every organization practices, functions, and cares for patients a little differently largely due to training, culture, and patient demographics that they serve. Knowing all of this, there is still an unrealistic expectation that healthcare technology is plug-and-play. Being trapped in this misconception can lead to end-user frustration, delays in care for patients, delayed revenue or revenue loss, and an overall mistrust of the product and the IT implementation team.
April 25, 2018
Read Time: 4 min As a healthcare organization, innovation and change can be a challenge. In this series, we reached out to Terri Couts, VP of Epic Application Programs at Guthrie Clinic, for her thoughts on the end-to-end EHR journey.
October 26, 2017
Read Time: 4 min Optimum Healthcare IT’s “4 Questions with…” executive interview series, where we interview top thought leaders in the Healthcare IT space.
October 24, 2017
Read Time: 2 min Guthrie Maintained High Revenue Integrity And Full Schedules During Enterprise-Wide Revenue Cycle Implementation by Partnering With Optimum Healthcare IT for Epic Help Desk and Call Center Support
