Workflows

March 11, 2024

How to Tackle Healthcare’s Greatest Operational Complexities with ServiceNow

Read Time: < 1 min In the first episode of our Healthy as Tech Talk series, Optimum Healthcare IT’s Sr. Director of Customer Success Natalie Tollefson and Enterprise Architect Brian Maguire discussed the greatest operational challenges holding healthcare organizations back today. They also talked about how ServiceNow platform owners can better leverage the technology to reduce operational spending and create more efficient and user-friendly workflows for their employees.
August 7, 2018

The EHR Journey – Workflow Analysis, Ease of Use & Best Practices

Read Time: 4 min A major part of any EHR installation is workflow analysis. Every organization practices, functions, and cares for patients a little differently largely due to training, culture, and patient demographics that they serve. Knowing all of this, there is still an unrealistic expectation that healthcare technology is plug-and-play. Being trapped in this misconception can lead to end-user frustration, delays in care for patients, delayed revenue or revenue loss, and an overall mistrust of the product and the IT implementation team.