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In the world of healthcare, where employee burnout and staff shortages are on the rise, HR leaders are under a lot of pressure to keep up with employee needs. Additionally, they’re told they must adopt generative artificial intelligence (GenAI) to increase efficiency. 

Can GenAI actually help improve employee experiences and workplace culture? If so, how do HR leaders apply the solution in practical, responsible ways that protect sensitive data?

In this episode of Healthy as Tech talk, Natalie Tollefson, Senior Director of Customer Success at Optimum Healthcare IT, sat down with Danny Runyon, Sr. Advisory Solution Consultant at ServiceNow, to explore how GenAI is revolutionizing employee experience in healthcare and how you can use it to transform work for your teams.

In this Healthy as Tech talk, we covered: 

  • The biggest employee experience challenges healthcare HR teams face today
  • How GenAI can streamline HR processes and enhance employee engagement
  • Real-world use cases of how GenAI can be used in healthcare HR settings
  • Practical steps to get started with GenAI in your organization

If you’re curious about how Optimum Healthcare IT can help you leverage the ServiceNow® platform and GenAI to improve employee experience, visit our website or send us a message.

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