On June 2, 2022, Optimum’s Vice President of Managed Services, Kristi Lanciotti, and Vice President of ServiceNow Services, Robert Elliott, conducted a webinar entitled Preparing for a Managed Services Partnership.
Healthcare IT organizations are often unsure about outsourcing some of their day-to-day work and about how to engage in a managed service partnership. While in-house knowledge and delivery are sometimes preferred, the time and financial savings gained from outsourcing specific roles to experts can be invaluable.
In this webinar, we will discuss how to approach managed services with:
- Intro to Optimum and Managed Services
- Selecting a Managed Services Partner
- Best Practices to Prepare for Support
- Best Practices to Leverage Support
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