Lowering costs for providing care and increased consolidation in the industry has resulted in an increase in shared service operations for back-office functions in healthcare such as Accounts Payable, Purchasing, and Human Resources. However, transitioning to a shared service center and designing a center that meets the needs of our dynamic industry has proven a challenge for many organizations.
In this webinar, we discussed:
- How to design, build, or optimize a shared service operation
- Key success factors
- Overcoming challenges
- How to take your model to the next level