Healthcare PMOs today are drowning in demand. Every request feels urgent. Every stakeholder believes their initiative is critical. And without a clear intake and prioritization framework, PMOs quickly become order takers; overwhelmed, reactive, and constantly defending why the “wrong” projects seem to move faster than the right ones.
This framework is designed to help healthcare PMOs regain control by answering one fundamental question: Are we doing the right work, or just more work?
The tools and guidance below are meant to help your PMO move from a state of constant triage to intentional delivery, giving you a practical, manageable way to evaluate demand, protect capacity, and focus on the most valuable work for your organization.
Your Four-Step PMO Intake & Prioritization Model
- Business Owners
- Clinical Leaders
- Operational Leaders
- Department Managers
Why It Works:
- Reduces back-and-forth and clarifies intent early
- Prevents half-formed ideas from entering the pipeline
- Gives the PMO a consistent, manageable “front door” for new work
Is your ServiceNow SPM driving value or creating drag? If your SPM environment feels heavy, inconsistent, or difficult to trust, you are not alone. The good news: these issues are highly fixable once you know where the friction is coming from. Click here to read our blog to find out more.
Executive PMO Strategist and Principal Advisor Larry Green hosts a live consulting session, answering some of the top questions PMOs have today and providing practical guidance for overcoming the biggest barriers to successful project delivery in healthcare. Click here to watch.
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