Strategic Transformation in the AI Era: Turning Innovation into Impact

The digital innovation process is often cyclical, with each new category of technology following predictable pathways of rising interest, pressure-driven purchasing, rapid piecemeal adoption…and a sobering rethink of what exactly happened over the past several years to create an environment where nothing quite seems to work together as seamlessly as planned.

The healthcare industry has fallen prey to this pattern several times over the past decade, first with the regulatory-led EHR implementation frenzy, then with the tsunami of bolt-on capabilities designed to make those systems operate the way providers envisioned they should.

Now, a new generation of AI-enabled applications is promising to fundamentally reinvent how humans interact with digital tasks. This sounds like an incredible leap forward, except the majority of healthcare systems are still mired in reflecting on the overwhelming aftermath of grabbing every add-on app they could find to solve all their niche problems across the enterprise.

As executive leaders grapple with this pre-AI overload of applications, their most pressing question is how to leverage AI-enabled digital transformation in healthcare to cut through the clutter, accelerate truly streamlined, seamless innovation, and hopefully break the cycle of buyer’s remorse that so often limits the utility of their digital ecosystems.