ServiceNow provides an improved healthcare delivery system that is fast and accurate and enables significant benefits towards transforming healthcare delivery and IT operations management with a single, unifying platform. The entire healthcare ecosystem faces intense pressure to improve clinical experiences and lower costs, all while delivering better outcomes through a ServiceNow-managed service partner.
With leadership coming from clinical, IT, and HR functions in the healthcare space, there is no ServiceNow Partner that fully understands the stakes and technical variables that can impact successful outcomes better than Optimum Healthcare IT. Optimum is a ServiceNow Elite partner and the only top-tier service partner fully dedicated to successful healthcare operations, workflows, and data security. Our expertise will enable you to maximize your ServiceNow investment and deliver to mission-critical objectives on time and within budget.
ServiceNow

Clinician Experience
Patient experience
IT Operations
Security & Compliance
1 Data collected from ServiceNow
Advantage
Your organization’s people, processes, and technology differentiate your healthcare organization in the market and, ultimately, what drives the quality of care you deliver. Our ServiceNow team can expertly modernize IT and HR workflows, create clinical efficiencies that save time, improve your onboarding experience, and produce better human experiences by bringing disparate technologies together. As your ServiceNow managed service partner, we deliver these transformative outcomes through four primary engagement models.
ServiceNow Advisory & Consulting
Strategy and Roadmap planning
Recognize milestone achievements
Increased return on technology investments
Approach to resourcing and governance
ServiceNow Implementations & Integrations
Configure ServiceNow-built applications
Build custom-scoped applications on ServiceNow
Implement additional functionality within deployed applications
Approach to resourcing and governance
ServiceNow Managed Services
Pro-active backlog management and administration
Push performance for better business outcomes
Enhance security & stop attacks
Drive integration and automation maturity
Talent Development Partnerships
Develop succession strategies
Cost reduction strategies and solutions

Take a step towards optimizing the visibility, efficiency and security of your healthcare by leveraging the powerful combination of ServiceNow and Optimum Healthcare IT.
HR Service Delivery & Onboarding

HR Service Delivery designed for both the employee and HR team
Streamline, organize, and extend the onboarding process

Case Study | ServiceNow: Access Request System
Realize a similar optimization from the Optimum's ServieNow specialists and hsee how we can improve your workflows and automations today!
The Client, an Academic Medical Center in New York, offers 631 beds and provides a wealth of medical services and programs for patients.
Optimum EMR Help for ServiceNow

** Since the clinician’s request is also tagged to their user profile, they can track its progress.
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Learn about
The Optimum Healthcare IT Advantage
Optimum Healthcare IT has partnered with healthcare organizations since 2012. We understand healthcare IT operations, the current demands on healthcare IT staff, and the need to fully leverage IT spend. Our consultants have served as hospital CIOs, CTOs, and CISOs. We have the experience and insight to share industry best practices and solutions to common problems. Whatever the engagement, we deliver an individualized experience,
customized to the needs and culture of your organization.