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Simplified Pathways to
Healthcare Transformation

Get support from the ServiceNow partner of choice for healthcare organizations
ServiceNow Elite Partner ServiceNow Services Optimum Healthcare IT

The Healthcare World Is Layered With Complexity

Optimum Healthcare IT About Us Divider
As a leader or employee within the health system, your work is stressful enough without operational complexity slowing you down.

Getting ahead can feel impossible when you’re navigating:

  • Rising patient expectations
  • Strict HIPAA compliance
  • Messy charting systems
  • Workforce shortages

As a healthcare leader or employee, you know that when complexities keep you from doing your job, it’s not just productivity on the line — it’s patient lives.

Simplify Operations So You Can Deliver World-Class Care

Better patient experiences and employee retention start with healthier teams, processes, and technology.

You need a technology solution built for your needs and a dedicated team who knows healthcare.

ServiceNow ServiceNow Services Optimum Healthcare IT

Deliver faster, higher-quality
patient care

ServiceNow ServiceNow Services Optimum Healthcare IT

Achieve optimal
clinical efficiency

ServiceNow ServiceNow Services Optimum Healthcare IT

Produce exceptional
employee experiences

Healthcare-Centric Technology Built on the ServiceNow Platform

Optimum Healthcare IT About Us Divider
Our ServiceNow offerings are designed to help healthcare organizations overcome complexity, enhance patient care, and transform operations from the inside out.

ServiceNow Solutions

ServiceNow ServiceNow Services Optimum Healthcare IT
Seize the upside of operational
resilience and raise employee agility
IT Workflows Solutions:
  • IT Service Management
  • IT Asset Management
  • IT Operations Management
  • Strategic Portfolio & Project Management
  • Security, Risk, & Compliance
Free up employees time with easy
self-service and guided journeys
Employee Workflows Solutions:
  • HR Service Delivery
  • Employee & Provider Journey Management
  • ServiceNow + ERP Integration
  • Workspace Service Delivery
  • Legal Service Delivery
Optimize healthcare and life sciences
workflows to free up time for patient care and innovation
Healthcare Workflows Solutions:
  • EMR + ServiceNow Integration
  • Custom Application Development
  • Clinical Device Management

ServiceNow Services

Advisory & Consulting

Reduce risk and maximize value with strategic guidance and assessment.

  • Define platform strategy and roadmap
  • Assess platform and process health
  • Prove return on technology investments
  • Design more efficient business processes and user experiences

Implementation & Integrations

Design and implement solutions to business challenges with applications built on ServiceNow.

  • Install a new ServiceNow instance and establish platform governance
  • Implement additional business processes to increase business value
  • Reimplement existing business processes with a prescriptive, out-of-box approach
  • Automate and integrate enterprise processes and applications

Managed Services

Gain ongoing support from a qualified team of ServiceNow and healthcare industry experts for platform maintenance and development needs.
  • Provide day-to-day platform administration and proactive backlog management
  • Monitor and optimize platform health and security
  • Augment existing staff or outsource platform support entirely
  • Drive continuous maturity and value

Don’t Just Meet Healthcare Standards — Set Them

Organizations that use Optimum’s ServiceNow offerings experience outcomes like:
20
increase in productivity for compliance teams
11
hours of renewed capacity per doctor each year
24
increase in IT service management efficiency

Transform Your Organization With a Team Who Knows Healthcare

At Optimum, we understand the complexity of healthcare. We’ll become an extension of your team, making your patients our priority and your success our mission.
Healthcare Exclusive

As the only Elite ServiceNow healthcare partner, we’re embedded into every area of healthcare to ensure patients get the holistic care that they deserve.

Award-Winning Service

We measure success in client satisfaction, and pride ourselves on a 90% client retention rate and history of successful engagements completed on time and under budget.

Healthcare Technology Expertise

Our team is made up of healthcare technology professionals who know the pain of complexity and won’t stop until we help you reach your goals.

Proven Industry Solutions

We’ve used our proven formula to deliver 200+ successful healthcare transformation engagements.

Ready to transform your business operations?

Partner with Optimum Healthcare IT for expert guidance and innovative solutions.

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