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SERVICES

Enterprise Application Services

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Empowering Healthcare Organizations, One Solution at a Time
Optimum Healthcare IT Enterprise Application Services

Advisory Services

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Your IT people, processes, and technologies are mission-critical to improving care, optimizing your investments in technology, and enhancing the bottom line.

Optimum has the expertise and methodology to provide expert advisory support to ensure you get the most out of IT and adapt to cope with shrinking margins, rapidly evolving technology, regulatory requirements, and shifting reimbursements.

Optimum offers expert advice spanning IT strategy and planning, digital health, clinical, business, and revenue cycle systems, and mergers and acquisition planning. The Optimum team brings extensive healthcare clinical, operational, and IT expertise and 13 years of experience supporting healthcare providers. We collaborate with you to optimize technology, enhancing patient care safety and quality across the continuum of care.

Optimum Healthcare IT IT Planning and Assessment

Navigating mergers and acquisitions

Integrating technology platforms, people, and process are part of mergers and acquisitions (M&A) in healthcare demands careful IT planning. Challenges include integrating systems, consolidating data, ensuring security, harmonizing infrastructure, standardizing procedures, and managing cultural shifts. We accompany our healthcare partners through each stage of M&A integration, aiming for a cohesive digital future. Our comprehensive approach aids performing due diligence, defining integration scope, legacy platform strategies, operational considerations, workflow adjustments, and team readiness.

With expertise in healthcare IT, Optimum ensures successful planning, change management, and execution of IT mergers.

Effectively expand into your organization's surrounding communities

Optimum Healthcare IT can assist healthcare providers in implementing a community connect strategy to extend their Epic instance to smaller organizations in the community. Our expertise enables us to leverage our knowledge, understanding, and experience with technology, methodologies, and tools to strategically align the goals and processes of our clients and help them extend into the community. By leveraging our support, providers can effectively expand into their surrounding communities, ultimately strengthening their ability to promote wellness and address healthcare disparities.

Optimum Healthcare IT will clarify your program, knowing value-based care will drive reimbursement.

Pave the way for successful technology integration and transformation

Optimum Healthcare IT provides comprehensive System Selection, Assessments, & Road Mapping services to provider organizations across the country. Our experts guide clients through the complex process of choosing the best technology solutions, assessing your current systems and processes, and creating clear roadmaps for improvement. We evaluate existing systems, workflows, and operational processes to identify areas for improvement and optimization and develop strategic roadmaps outlining the steps needed to achieve organizational goals, including system upgrades, implementation plans, and performance enhancements.

With our support, healthcare organizations can make informed decisions, streamline their operations, and pave the way for successful technology integration and transformation.

Pioneering the Future of Care

Optimum Healthcare IT creates digital health strategies to improve patient care and efficiency for healthcare organizations. We work closely with clients to develop customized plans using the latest technology like electronic health records, telemedicine, and data analytics. Our expertise helps providers streamline workflows, enhance patient outcomes, and innovate in today’s healthcare landscape.

With us as your partner, navigating digital transformation becomes simpler, ensuring your organization thrives in the digital age.

Transforming Vision into Action

The IT Strategy & Operations services offered by Optimum Healthcare IT help healthcare organizations excel in the digital realm. We specialize in crafting tailored plans to enhance technology use, streamline operations, and improve patient care. Our experts work closely with clients to understand their unique needs and goals, developing strategies that leverage the latest IT solutions effectively.

Whether it’s optimizing systems, enhancing cybersecurity, cloud, ServiceNow, or ensuring smooth day-to-day operations, we provide the expertise and support needed for success in today’s healthcare landscape.

Implementation

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Unlock the full potential of your healthcare system with seamless implementation services tailored to your organization’s unique needs.

Optimum has worked with 285+ health systems to implement, enhance, or support their enterprise applications. We can help you plan and execute a successful initiative by leveraging best practices learned throughout hundreds of implementations. Our expertise spans technology, clinical applications, revenue cycle, and end users to transform care and operations through technology.

Implementing, enhancing, or rolling out a new enterprise application is a significant investment with a major impact on patient care and health system finances. Relying on the experts at Optimum ensures the success of your initiatives through our expertise, toolkits, and experienced teams spanning all aspects of implementation. At Optimum Healthcare IT, we understand the uniqueness of your business from our over 13 years of EMR implementation experience.  By building true partnerships and truly understanding your organization, we collaborate with you to fully grasp your needs and customize our services accordingly. Whether design and configuration, change management, or supporting your end-users through a complex go-live, your organization’s priorities are our top focus.

Where Strategy Meets Leadership

Optimum Healthcare IT provides Strategic Advisory, Project Leadership, & Project Management services as part of our training and go-live offerings. Our expert team guides healthcare organizations through every step of their projects, offering strategic advice and leadership to ensure success. From initial planning to execution and beyond, we oversee project management with precision, ensuring timelines are met and objectives achieved.

This comprehensive support allows healthcare organizations to navigate complexities confidently, streamline processes, and optimize outcomes for a seamless experience.

Seamless Integration. Empowering Connections.

Optimum Healthcare IT’s training and go-live services encompass seamless integration of third-party applications, ensuring a comprehensive and efficient transition. We facilitate incorporating various software solutions essential for healthcare operations, streamlining processes, and maximizing system capabilities. Our training programs equip staff with the skills to navigate these integrations confidently, empowering them to leverage third-party applications effectively.

With our support, healthcare organizations can smoothly adopt and utilize diverse software tools, optimizing workflow efficiency and enhancing patient care delivery.

Implementing Excellence. Staffing Success.

Whether you are optimizing, upgrading, or moving to a completely different enterprise application, you are making a large financial investment in the care of your patients. You have organizational changes to contend with, staff to train, interoperability, compliance, and regulatory standards to reach. If you don’t implement your system correctly, your patients’ future care and your organization’s financial stability could be in jeopardy.

Optimum Healthcare IT has the people, the tools, and the experience to ensure that your system is implemented correctly and smoothly.

Empowering Your Team, Every Step of the Way

Training an entire organization for a go-live can be a daunting task. Optimum Healthcare IT offers Best in KLAS training and go-live services to assist organizations with bringing their systems live and ensuring users are fully trained and supported throughout the project. With abundant go-live resources ready to guide your staff through any transformation, our training and go-live services are fully managed and designed to align with your needs through your go-live, steady-state, and optimization.

Optimum supports all major EMR systems, including Epic, Cerner, Allscripts, and Meditech.

Driving Efficiency. Ensuring Reliability.

Optimum Healthcare IT delivers EMR Technical Support & Infrastructure services as integral components of our implementation solutions. Our team offers robust technical assistance to ensure the smooth operation of electronic health record systems during implementation and beyond. We provide reliable infrastructure support, promptly addressing technical issues to minimize disruptions.

With Optimum, healthcare organizations can trust in the stability and functionality of their EMR systems, enabling efficient training and successful go-live transitions for enhanced patient care delivery.

Training & Go-Live

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KLAS Training Go-Live Support

Optimum Healthcare IT has 12 years of experience providing EMR training and go-live support services across over 400 go-lives. Optimum brings a proven methodology, a team of strategy, project management, delivery experts, and thousands of proven support resources to ensure your go-live is successful. Optimum’s experience and capabilities span all major EMR systems such as Epic, Cerner, and Meditech, as well as third-party clinical, revenue cycle, and administrative systems, ensuring that whatever the need, Optimum has a solution.

Our direct collaboration with organizational leadership ensures a tailored approach to overseeing training, validating classroom needs, and coordinating clinician training for optimal readiness. We bring a team of professional trainers and instructional designers to the table, guaranteeing high-caliber, application-specific training that sets the stage for excellence. Post-activation, our resources offer at-the-elbow support and hands-on mentoring for a seamless transition. We aim to provide expertise on-site or virtually to enhance patient care and the family experience.

Optimum Healthcare IT Go-Live Support

Optimum can ensure your success regardless of the type of project, application, or support needed. Our unique delivery methods include virtual support methodology, service desk support, and local recruitment models.

Training
  • Training Leadership, Strategy, & 
Project Management
  • Principal Trainers/Curriculum Design
  • Epic University Support
  • Credentialed Trainers/Training Delivery
  • Virtual Go-Live Support
  • Service Desk Augmentation
Go-Live Support
  • Super-User Strategy
  • At-The-Elbow Support
  • Provider Personalization
  • Technical Dress Rehearsal Staffing

Resource evaluation, compliance, and scheduling at your fingertips.

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Optimum Healthcare IT has created SkillMarket®, a software platform designed to automate multiple processes that are critical to a successful go-live. Gone are the days of managing complex and dynamic go-live environments with spreadsheets and out-of-date technologies. Skillmarket addresses and eliminates many of the common issues that lead to double- or triple-booked consultants, missed departments, last minute scheduling and under-supported staff.

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Skillmarket Training Go-Live Support
Workday Partner Optimum Healthcare IT

Workday Services

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The experienced Workday Staffing Partner that healthcare organizations can trust

At Optimum Healthcare IT, we’re dedicated to nurturing Workday expertise through our comprehensive Workday program. By providing Workday certification and comprehensive training, we equip individuals with essential skills for success in healthcare. With an emphasis on affordability and scalability, we’re expanding the pool of qualified candidates within the industry, empowering organizations to thrive in a digital landscape.

Our experienced Workday consultants are here to guide healthcare organizations through implementation and support, ensuring seamless integration and optimization of systems to enhance operational efficiency and elevate patient care delivery—partner with us to unlock your organization’s full potential in the Workday journey.

A comprehensive approach to Workday staffing
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Optimum CareerPath® for Workday

  • Low-cost and highly scalable Workday talent creation partnership
  • Targeted recruiting & training program to create net new Workday resources
  • Training on workflows & concepts in addition to Workday Certification
  • Healthcare fundamentals training through CHIME partnership

As a Workday Staffing Partner, Optimum creates talent pipelines of trained and certified Workday analysts through the Optimum CareerPath program to provide certified & accredited Workday talent to organizations and help Workday clients maximize the full potential of the Workday software.

Highly Experienced Workday Staff Augmentation

Optimum Healthcare IT can assist healthcare providers in implementing a community connect strategy to extend their Epic instance to smaller organizations in the community. Our expertise enables us to leverage our knowledge, understanding, and experience with technology, methodologies, and tools to strategically align the goals and processes of our clients and help them extend into the community. By leveraging our support, providers can effectively expand into their surrounding communities, ultimately strengthening their ability to promote wellness and address healthcare disparities.

Optimum Healthcare IT will clarify your program, knowing value-based care will drive reimbursement.

Reskilling with Practical Experience

Optimum Healthcare IT provides comprehensive System Selection, Assessments, & Road Mapping services to provider organizations across the country. Our experts guide clients through the complex process of choosing the best technology solutions, assessing your current systems and processes, and creating clear roadmaps for improvement. We evaluate existing systems, workflows, and operational processes to identify areas for improvement and optimization and develop strategic roadmaps outlining the steps needed to achieve organizational goals, including system upgrades, implementation plans, and performance enhancements.

With our support, healthcare organizations can make informed decisions, streamline their operations, and pave the way for successful technology integration and transformation.

Ready to transform your healthcare IT operations?

Partner with Optimum Healthcare IT for expert guidance and innovative solutions.

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