Training and Activation

As experts in Training and Activation, Optimum Healthcare IT shares our industry knowledge and insight on the latest healthcare IT trends and issues.

December 16, 2022

Maximize your Learning Management System for EHR Success

Read Time: 2 min A Learning Management System (LMS) is a critical tool for a successful Epic implementation and must be built into your training journey.
December 1, 2022

How to Identify Super Users? (It’s Not So Obvious)

Read Time: 2 min Understanding who is best to serve as a Super User might not be so obvious. How can you get the most out of this essential training role? 
October 14, 2022

Why Does Clinical Experience Matter in Healthcare IT Leadership?

Read Time: 5 min How do the worlds of IT and healthcare converge and how much does clinical experience matter in healthcare IT leadership? Meet Brenda Ashley.
May 25, 2022

End-User Role Mapping for Epic Training  

Read Time: 4 min During every Epic training project, role mapping for training is a complex process, but well worth the time investment.
April 19, 2022

Empowering Organizational Super Users

Read Time: 3 min Super Users are vital to the success of large go-lives because they add a calming, familiar, knowledgable voice to a stressful situation.
February 22, 2022

Important Activation Prep Activities to Ensure a Smooth Go-Live

Read Time: 2 min There are many important activation prep activities that go a long way in ensuring a smooth electronic health record go-live.
January 26, 2022

SMART Goals for Super Users

Read Time: 2 min Defining SMART Goals for your Super User program will greatly increase the likelihood that your team is ready for productive Go-Live support.
December 1, 2021

Department Managers Key to Implementation Success

Read Time: 3 min As a Department Manager, one of your largest roles during a Go-Live is to ensure each person’s success. How exactly can you do that?
September 22, 2021

The Importance of Testing Technology

Read Time: 2 min Don't underestimate the importance of testing technology. Testing is essential for every aspect of your technology implementations.
August 25, 2021

COVID-19 Testing Support

Read Time: 2 min After many months of isolation, we're all ready to return to normalcy. COVID-19 testing continues to be an important tool to slow the virus.
June 9, 2021

Virtual Support for Virtual Implementations

Read Time: 2 min We had to adapt our virtual go-live support to provide top-tier services and virtual implementations to our client partners. 
April 15, 2021

Benefits of Virtual Go-Live Support

Read Time: 2 min Even though the traditional model of onsite ATE support is a tried and true model, there are benefits to virtual go-live support.
October 6, 2020

The Benefits of Virtual EHR Training

Read Time: 2 min Utilizing a virtual EHR training model can help healthcare systems expand and grow while also providing various other benefits.
July 8, 2020

High-Performing EHR Training Teams: Coaching for Success

Read Time: 3 min The responsibility of a leader is to create an environment promoting a higher level of performance to build a successful EHR Training team.
May 5, 2020

Post Go-Live Training Tips

Read Time: 3 min To ensure ongoing success related to training and support after go-live, here are a few essential steps any organization should take.
January 21, 2020

Tips for a Successful Soft Go-Live

Read Time: 2 min A successful appointment conversion & soft go-live are necessary steps before cutover to allow proper exposure before system cutover.
October 15, 2019

Increase Physician Engagement With a STS Program

Read Time: 3 min Physician engagement is challenging and with an STS program, there is a unique opportunity to get them involved and excited.
October 2, 2019

Planning for Successful EHR Training

Read Time: 3 min A successful EHR training program is the result of many months of planning and communicating organizational expectations.
August 29, 2019

6 Considerations When Preparing for EHR Billing Cycle Support

Read Time: 3 min When assessing go-live support for an EHR implementation, there are several factors to consider. Clinical EHR go-live support tends to go 2-3 weeks while the EHR billing cycle will span several months from start to finish.
August 1, 2019

Virtual Training in Today’s Healthcare System

Read Time: 4 min As healthcare systems expand and grow, so does the need to find better solutions to help cut the costs of training. Organizations are now looking at e-learning or virtual training.
June 18, 2019

Preparing For a Planned Go-Live Staffing Taper

Read Time: 2 min When a healthcare organization is preparing to bring live an EHR system, the costs are high. From implementation and training, and through go-live, managing the budget is essential. A planned taper is a critical step.
May 22, 2019

Post-Live Training: Converting Face-to-Face Content to eLearning

Read Time: 3 min Converting face-to-face content to eLearning should be among your training strategy considerations for post-live EHR training.
April 10, 2019

Successful Site Visits for Go-Live Support

Read Time: 2 min Conducting site visits is one of the first steps to understand what the actual needs are for the at-the-elbow (ATE) go-live support.
March 13, 2019

Epic Training and Learning Management Systems (LMS)

Read Time: 4 min One of the most significant challenges when leading Epic training projects is integrating the needs of the organization’s Learning Management System (LMS).
January 8, 2019

Are You Ready For Your Next Epic Upgrade?

Read Time: 4 min Upgrades are a common process that all Epic customers spend countless hours and significant amounts of energy to implement. Each upgrade is different, and each come with their challenges.
October 24, 2018

4 Keys to Successful Go-Live Training

Read Time: 4 min A successful training program is the result of many months of planning and communicating organizational expectations. There is always a myriad of logistical elements that go into the planning process as this will likely be one of the most significant training initiatives the organization has undertaken.
June 5, 2018

Tips to Successfully Navigate EHR Training

Read Time: 3 min End-User EHR training is one of the most essential parts of the implementation process – and imperative for the success of an EHR launch. Performing this training takes time, focus and careful coordination to ensure success and a necessary comfort level to all who will be utilizing the tools.
August 31, 2017

The Master Training Environment’s (MST) Role in Go-Live Readiness

Read Time: 3 min The MST environment build provides experience and a depth of knowledge that will also build each trainer’s confidence prior to delivering Instructor Led Training (ILT).  A solid master training environment promotes efficient and effective training and will help to ensure your organizational go-live readiness.
August 10, 2017

3 Considerations when Planning Epic Upgrades

Read Time: 5 min Upgrading to new Epic versions is vital to organizational success. Getting your Epic Upgrade right starts with preparation. Read on about three things you need in place, before you even start.
August 3, 2017

Clinical Simulation Bolsters EHR Readiness

Read Time: 3 min Clinical simulations are a key part of a blended learning solution for go-lives and an existing part of clinical training.  The EHR can be integrated into the simulation to increase the effectiveness of existing high fidelity scenarios.  The advantage for organizations that invest in clinical simulations during go-live is that users are better prepared to use their new knowledge and skills prior to seeing patients, and the structure created in the deliverables can be used post go-live.
June 13, 2017

Testing, It’s not Just for IT Anymore

Read Time: 4 min EHR testing doesn’t begin or end with the implementation, rather it’s a critical element of running an ongoing Information Technology function.
June 8, 2017

Are you Investing Time in an Exceptional Training Program?

Read Time: 3 min If the success or failure of an Electronic Health Record (EHR) go-live can be traced to a single activity, employee/clinician training could be considered the key to sustained long-term success.
May 3, 2017

Are You Maximizing Your Clinical Documentation Improvement?

Read Time: 2 min Physician offices, outpatient clinics, and ambulatory care centers deliver the majority of patient care throughout the US. Most have invested in EHR/EMRs expecting to see the ROI hit the general ledger. But many programs lack the processes, tools, and training for Providers to reap maximum value-based reimbursements in all patient care settings.
April 25, 2017

Planning for an EHR Implementation?  Don’t Overlook Communication

Read Time: 4 min While not explicitly responsible for building or activating the EHR system that will revolutionize your organization, it's important to have a person or team dedicated to communicating with your end users – at all stages of the system's life cycle.